Ana Paula Gonzalez
Querétaro City
Summary
Ambitious Human Resources Intern pursuing Industrial Engineering Degree and trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Human Resources Intern
GE Aerospace
Querétaro City, Querétaro, Mexico
11.2024 - 05.2025
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Worked with HR team to coordinate company events.
- Developed strong written and verbal communication skills.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Assisted human resources and recruiting teams by scheduling interviews.
- Coordinated employee engagement events.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Updated and maintained employee records to respond quickly to requests for information.
- Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
- Developed training courses that contributed to professional growth of staff members.
- Provided logistical support for HR projects, including scheduling meetings and coordinating with vendors.
- Implemented employee recognition programs that boosted morale and productivity.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Provided assistance with basic procedures and data actualization to managers in Workday platform.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Cast Member
Walt Disney World Magic Kingdom
Orlando, FL
06.2024 - 08.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
- Provided accurate information and helpful guidance to visitors, improving their overall park experience.
- Participated in regular training sessions, remaining current on park updates and procedures to provide informed assistance to guests.
- Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
Engineering Assistant
Predictiva21
Querétaro City, Querétaro, Mexico
08.2022 - 04.2023
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
- Provided accurate information and helpful guidance to visitors, improving their overall park experience.
- Participated in regular training sessions, remaining current on park updates and procedures to provide informed assistance to guests.
- Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
Education
Bachelor of Science - Industrial Engineering For Management
Anáhuac Querétaro University
Querétaro City, Querétaro, Mexico12-2025
Skills
- Data entry
- Recruitment strategies
- Leadership qualities
- File management
- Record preparation
- Employee relations
- HR policies compliance
- Document management
- Applicant screening
- Administrative support
- Meeting coordination
- HR metrics tracking
- Candidate validation
- Employee engagement
Certification
- Data Science and AI
- Leadership and Excellence
- Lean Six Sigma Yellow Belt
- Basic Mexican Sign Language
- Digital Skills
Languages
English
Bilingual or Proficient (C2)
Timeline
Human Resources Intern
GE Aerospace
11.2024 - 05.2025
Cast Member
Walt Disney World Magic Kingdom
06.2024 - 08.2024
Engineering Assistant
Predictiva21
08.2022 - 04.2023
Bachelor of Science - Industrial Engineering For Management
Anáhuac Querétaro University