Ana Paula Rivera Gomez
Commercial Assistant En Apto & Administration and International Business Student
Guadalajara
Summary
Auxiliar comercial with experience supporting sales, marketing, and trade logistics workflows. Coordinates client follow-up, order support, and commercial documentation while contributing to organized handoffs between internal teams and external partners. Brings business administration studies and exposure to import operations, project coordination, and innovation-focused work.
Overview
1
1
Language
4
4
years of professional experience
Work History
Auxiliar comercial
Apto
02.2025 - Current
- Managed customer inquiries, providing timely responses to ensure satisfaction.
- Streamlined order processing procedures, improving efficiency and accuracy of transactions.
- Coordinated sales support activities to enhance team productivity and communication.
- Assisted in preparing sales presentations and materials for client meetings.
Mesa General - Sociedad de Alumnos de la Universidad Panamericana
Universidad Panamericana
07.2024 - 06.2025
- Coordinated planning and management of activities and events to enhance student engagement and strengthen academic community. Collaborated with teams, managed resources, and ensured initiatives fostered an inclusive and dynamic environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Administrativo de importaciones
Gran Vía - Marcas de Lujo
04.2024 - 01.2025
- Collaborated with sales representatives to track leads and follow-up actions effectively.
- Maintained up-to-date records in CRM systems, ensuring data integrity and accessibility.
- Trained new staff on operational processes and tools for effective onboarding.
- Evaluated existing workflows, recommending improvements to optimize sales support operations.
Agente de ventas
MATRO
10.2023 - 03.2024
- Coordinated logistics for trade shows and industry events, expanding brand visibility and generating leads for the sales team.
- Increased sales efficiency by streamlining processes and implementing new support strategies.
- Conducted market research to identify trends and opportunities for future sales growth.
- Expedited order processing, reducing delays and increasing overall customer satisfaction.
PROPS WAREHOUSE COORDINATOR
Tequila Film
08.2022 - 10.2023
- Supported the development of strong client relationships, leading to increased repeat business.
- Maintained detailed records of sales activities, ensuring accuracy in reporting and forecasting.
- Boosted revenue through effective cross-selling and upselling of products and services.
- Enhanced team productivity by providing comprehensive administrative assistance to sales representatives.
Education
BBA - Administración y Negocios Internacionales
Universidad Panamericana
Guadalajara 05.2001 -
Diplomatura, Level 5 Diploma Tesol -
World TESOL Academy
Online06-2026
Curso de Emprendimiento Tecnológico e Innovación - Tecnología de la información
SV Links
Silicon Valley07-2025
Escolar -
The American School Foundation of Guadalajara
Guadalajara, Jalisco, Mexico06-2022
Skills
Sales pipeline management
Lead qualification
Quote preparation
Sales reporting
Gestión de inventarios
Microsoft Excel
Stakeholder communication
Account management
Purchase order processing
Calendar coordination
Data entry
HubSpot CRM
Timeline
Auxiliar comercial
Apto
02.2025 - Current
Mesa General - Sociedad de Alumnos de la Universidad Panamericana
Universidad Panamericana
07.2024 - 06.2025
Administrativo de importaciones
Gran Vía - Marcas de Lujo
04.2024 - 01.2025
Agente de ventas
MATRO
10.2023 - 03.2024
PROPS WAREHOUSE COORDINATOR
Tequila Film
08.2022 - 10.2023
BBA - Administración y Negocios Internacionales
Universidad Panamericana
05.2001 -
Diplomatura, Level 5 Diploma Tesol -
World TESOL Academy
Curso de Emprendimiento Tecnológico e Innovación - Tecnología de la información
SV Links
Escolar -
The American School Foundation of Guadalajara