Ana Sofía Padilla Herrera
Bussines Development Representative
Guadalajara, Jal.
Summary
Bilingual project and operations professional (Spanish–English) with experience in large-scale community programs, government-facing initiatives, stakeholder coordination, and administrative leadership. Skilled in managing complex projects, leading cross-functional teams, developing logistics plans, and ensuring operational excellence in high-pressure environments. Strong background in community engagement, event coordination, education programs, and inside sales. Experienced in working with public-sector institutions, international organizations, and executive-level stakeholders, equipped to support major event operations such as the FIFA World Cup 2026.
Overview
12
12
years of professional experience
Work History
Business Development Representative (Inside Sales)
Manawa Networks
03.2025 - Current
- Lead prospecting, outreach, and pipeline development for IT solutions in the Canadian market.
- Coordinate closely with executive leadership to align outreach strategies with company growth goals.
- Manage CRM processes, track metrics, and prepare performance reports to support sales forecasting.
- Collaborated with cross-functional teams to streamline the sales process, improving overall efficiency and client engagement.
Accounts Receivable Manager
Law Office of Robert M. Geller
10.2024 - 03.2025
- Managed confidential financial records for 1,000+ client accounts with high accuracy.
- Produced analytical reports for executive decision-making.
- Led staff onboarding and training in new workflows and documentation procedures.
- Streamlined accounts receivable processes, enhancing cash flow management and reducing outstanding invoices by implementing effective tracking systems.
- Led a team in resolving discrepancies, fostering collaboration and improving resolution times to enhance client satisfaction and retention.
- Implemented process improvements that increased accuracy in invoicing by 25%, significantly reducing billing errors and enhancing operational efficiency.
Legal & Billing Assistant
Law Office of Robert M. Geller
01.2024 - 10.2024
- Scheduled virtual meetings, client sessions, and hearings.
- Coordinated billing processes, ensuring accurate invoicing and timely follow-ups, which enhanced client satisfaction and retention.
- Managed legal documentation, maintaining meticulous records to support case preparation and improve workflow efficiency.
- Streamlined communication between clients and attorneys, fostering collaboration and expediting case resolutions.
- Assisted in the preparation of legal briefs and reports, ensuring compliance with regulatory standards and deadlines.
- Drafted internal memos and managed confidential records.
- Implemented a digital filing system that reduced retrieval times by 30%.
Project Coordinator
Instituto de Alternativas para Jóvenes de Tlajomulco de Zúñiga
10.2021 - 12.2023
- Directed two high-impact municipal programs: a large-scale muralization initiative and a sexual and reproductive health education program.
- Managed the execution of 100+ urban mural interventions, strengthening community identity and fostering youth engagement.
- Led the design, scheduling, and delivery of sexual and reproductive health workshops in schools, reaching over 19,000 adolescents across 75% of secondary and high schools in the municipality.
- Coordinated logistics, timelines, site visits, materials, partner communications, and reporting for both programs.
- Served as liaison with local authorities, school directors, municipal departments, and community leaders.
- Prepared executive-level reports with KPIs, impact metrics, and recommendations for municipal leadership.
- Coordinated project timelines and deliverables, ensuring effective communication among team members and stakeholders to enhance project efficiency.
- Developed and implemented project plans, leading cross-functional teams to achieve objectives and improve overall project performance.
- Monitored project progress and identified potential risks, facilitating proactive solutions to keep initiatives on track and within scope.
- Organized training sessions and workshops, fostering team collaboration and enhancing skill development across various projects.
Administrative Assistant
Agro Servicios Jazamex
05.2015 - 01.2017
- Streamlined office operations by implementing a new document management system, enhancing retrieval efficiency and reducing processing time.
- Coordinated scheduling and logistics for team meetings, ensuring effective communication and optimal resource allocation across departments.
- Managed correspondence and maintained organized filing systems, improving information accessibility and supporting efficient administrative workflows.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes and effective stakeholder engagement.
Administrative & Food Safety Assistant
Agrícola La Hachera
06.2013 - 04.2015
- Developed and implemented comprehensive food safety protocols for Global G.A.P., ensuring compliance with regulatory standards and enhancing operational efficiency.
- Conducted regular audits of food safety practices, identifying areas for improvement and fostering a culture of continuous compliance.
- Trained staff on best practices for food safety and hygiene, resulting in improved adherence to safety regulations and protocols.
- Streamlined administrative processes by managing documentation and reporting systems, enhancing workflow efficiency and accuracy.
Education
Bachelor's Degree - International Relations
University of Guadalajara
01.2021
Skills
Project & Event Management
Stakeholder & Government Engagement
Community Development & Public Programs
Logistics, Budget Oversight & Reporting
CRM & Software: MS Office (Excel, PPT, Word), QuickBooks, Practice Panther
Client relationship management
Cross-Functional Coordination
Executive Communication & Briefings
Data Analysis & Progress Monitoring
Training & Program Facilitation
Bilingual: English (fluent) & Spanish (native)
Internship
Professional Internship: Executive Assistant, Honorary Consulate of Peru in Guadalajara (2021–2022)
Timeline
Business Development Representative (Inside Sales)
Manawa Networks
03.2025 - Current
Accounts Receivable Manager
Law Office of Robert M. Geller
10.2024 - 03.2025
Legal & Billing Assistant
Law Office of Robert M. Geller
01.2024 - 10.2024
Project Coordinator
Instituto de Alternativas para Jóvenes de Tlajomulco de Zúñiga
10.2021 - 12.2023
Administrative Assistant
Agro Servicios Jazamex
05.2015 - 01.2017
Administrative & Food Safety Assistant
Agrícola La Hachera
06.2013 - 04.2015
Bachelor's Degree - International Relations
University of Guadalajara