Summary
Overview
Work History
Education
Skills
Certification
Systems
Timeline
Generic

Andrea Cortes

People Manager
Puebla

Summary

With more than 10 years dedicated to the Human Resources sector, I have had the opportunity to develop different functions such as recruitment, administration, payroll, and coordinating activities. This has allowed me to develop competencies in leadership, communications, teamwork, management of teams, and more.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

People Operations Manager

SERMO
08.2018 - Current
  • Lead managed recruitment process focused on hiring people in Mexico for leaderships worldwide. Incidences - Payroll 150+ employees - Communication with vendors - Recruitment - Onboarding Process
  • Collaborated with senior leadership to develop impactful succession planning strategies and, hiring processes that supported people.
  • Coordinate and manage HR activities, such as activities, programs, and policies.
  • Manage payroll for 150+ employees.
  • Monitoring Nom-035,037 compliance, and audits for external clients.

Chief Human Resources Officer

Stanley Black & Decker
01.2017 - 06.2018
  • Manage recruitment processes, facilitate onboarding sessions for new hires, and ensure smooth integration into the company culture.
  • Coordinate internal audits for federal labor and training program schedules for the year.
  • Entering, maintaining, and processing information in the payroll system of 400+ employees.
  • Created and coordinated all annual events

Consultant

Page Personnel
04.2016 - 12.2016
  • Guideline for candidates to explain the recruitment process, what the client was looking for, and coordinate expectations vs opportunities.
  • Improved client satisfaction by effectively managing multiple open positions for different departments and meeting deadlines.
  • Managed client relationships with effective communication and updates on the project process.
  • Coordinate interviews between candidate and client


Education

Master's Degree - Work and Organization Psychology

Universidad Popular Autónoma Del Estado De Puebla
06.2015 - 05.2016

Bachelor's degree - Human Resources Direction

Universidad Iberoamericana Puebla
08.2008 - 05.2013

Skills

  • HR Policies Implementation
  • Emotional Intelligence Certification
  • Lego Methodology
  • Employee Relations
  • Recruitment Marketing
  • Payroll Management
  • Certification

    ISO 90001, 14001 2015, Emotional Inteligence, Lego Methodology, Nom. 35

    Systems

    • PEOPLESOFT
    • SAE
    • SUA
    • TRESS
    • Excel
    • Namely

    Timeline

    People Operations Manager

    SERMO
    08.2018 - Current

    Chief Human Resources Officer

    Stanley Black & Decker
    01.2017 - 06.2018

    Consultant

    Page Personnel
    04.2016 - 12.2016

    Master's Degree - Work and Organization Psychology

    Universidad Popular Autónoma Del Estado De Puebla
    06.2015 - 05.2016

    Bachelor's degree - Human Resources Direction

    Universidad Iberoamericana Puebla
    08.2008 - 05.2013
    Andrea CortesPeople Manager