Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANDREA GARCIA RANGEL

Ciudad Juárez

Summary

Dynamic English Coordinator and ESL Teacher at Universidad Regional del Norte, adept in curriculum development and client relationship management. Successfully enhanced instructional quality through targeted workshops and innovative programs. Bilingual in Spanish and English, with proven expertise in SAP for efficient inventory management and a commitment to fostering student success.

Overview

3
3
years of professional experience

Work History

English Coordinator & ESL Teacher

UNIVERSIDAD REGIONAL DEL NORTE
Ciudad Juárez
10.2022 - Current
  • Designed and coordinated English programs, aligning the curriculum with institutional goals.
  • Led workshops and guided teaching staff to enhance instructional quality.
  • Taught ESL courses to diverse student groups, fostering language skills, and cultural understanding.
  • Organized assessments and language immersion activities to support student development.

Customer Service Representative (CSR)

JMIMX
Ciudad Juárez
11.2022 - 07.2025
  • Managed customer accounts, processed orders, and handled inquiries to ensure client satisfaction.
  • Built and maintained strong relationships with customers and internal teams, supporting retention and growth.
  • Utilized SAP for inventory management, order tracking, and reporting functions.
  • Monitored performance metrics and recommended process improvements to enhance service delivery.

Education

BACHELOR DEGREE BILINGUAL PEDAGOGY - Education

UNIVERSIDAD CULTURAL
CIUDAD JUAREZ, CHIHUAHUA. MEXICO
03-2021

Skills

  • AP (inventory and customer management)
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Bilingual: Spanish (native), English (native-level fluency)
  • Curriculum development and educational program coordination
  • Client relationship and account management

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Customer Service Representative (CSR)

JMIMX
11.2022 - 07.2025

English Coordinator & ESL Teacher

UNIVERSIDAD REGIONAL DEL NORTE
10.2022 - Current

BACHELOR DEGREE BILINGUAL PEDAGOGY - Education

UNIVERSIDAD CULTURAL

Similar Profiles

CREATE PROFILE
ANDREA GARCIA RANGEL