Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Sales Associate
Alamo Group Holdings LLC- Baja Duty Free
09.2021 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Prioritized helping customers over completing other routine tasks in store.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Resolved customer issues quickly to close deals and boost client satisfaction.
Education
High School Diploma -
CBTIS No. 155
Tijuana Baja California, Mexico
07.2018
Skills
Multitasking Strengths
Sales Expertise
Product Promotion
Sales Training
Inventory Tracking
Teamwork and Collaboration
Customer Service
Cash Register Operation
POS System Operations
Conflict Resolution Skills
Timeline
Sales Associate
Alamo Group Holdings LLC- Baja Duty Free
09.2021 - Current
High School Diploma -
CBTIS No. 155
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