MS Project
Andrea Lezama
Quality Manager
Mexico City
Summary
Motivated and proactive professional with demonstrated knowledge of Automotive Industry best practices and operations. Bringing 12 years of experience making sure product and services meet internal and external standards ready to take on challenging and growth-oriented roles.
Enthusiastic to contribute to team success through hard work, attention to detail and excellent organization skills.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Quality Manager
Tenneco Inc
11.2023 - Current
- Championed data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Product Engineering & NPI Coordinator
Tenneco Inc
08.2021 - Current
- Led and implement yearly Master Data SAP update, resulting in costing process more accurate.
- Applied comprehensive understanding of spark plugs, applications and plant manufacturing complexity in order to communize part numbers.
- Directed, mentored and monitored product engineers for improve deployment on transfers from sister plants and new program launches as well as daily operations support in regards of product engineering activities.
- Established performance goals for ECN's implementation and report updated to Ignition Directors in monthly basis.
New Part Introduction Coordinator
Tenneco - Federal Mogul de México S. de R.L. de C.V.
08.2017 - 08.2021
- Effectively supervised staff of 3 personnel by implementing company methodologies and work rules.
- APQP & PPAP lead for: 3 transfers, 1 OEM new business for Renault & new business for aftermarket.
- Set, enforced and optimized internal APQP procedures to maintain efficiency and responsiveness on requirements.
- On intercompany transfers coordinated global Ignition team by interacting effectively and establishing communication best practices.
- Direct training and retraining of employees to boost performance and enhance business results.
- Established clear targets and objectives and communicated to other team members.
- Use Automotive Industry methodologies and expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Key point of contact for RFQ process (OEM, OES and Aftermarket).
- Direct contact with global Directors and reporting in monthly basis to business unit Vice-President.
Project Engineer
Tenneco - Federal Mogul de México S. de R.L. de C.V.
11.2015 - 08.2017
- Worked as Project Lead for 2 OEM Programs: Ford & Renault to understand needs and provide excellent service.
- Coordinated final product and components manufacture transfer from sister plants from USA to Mexico’s plant.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created plans and communicated deadlines to local and global team to ensure projects were completed on time, act as point of contact.
- APQP and PPAP process lead. Completed all paperwork, recognizing any discrepancies and addressing them in timely manner.
- Analyzed blueprints and participated on technical reviews.
Rotational Engineer- Manufacturing Engineer
Tenneco - Federal Mogul de México S. de R.L. de C.V.
01.2013 - 11.2015
- Project lead for product transfer from Burlington, IA to Mexico Plant (26 PN’s).
- Applied project management metrics and tools in oversight of engineering and manufacturing projects and program services.
- Identified problems and specific resolutions to fix defective, damaged or malfunctioning parts, assemblies, equipment and systems.
- Designed manufacturing documents such as: Flow charts, PFMEA and work instructions.
- Served as technical liaison between customer, manufacturing, quality assurance and supplier personnel to resolve technical and quality issues.
Project Engineer
Diversified Machine Inc.
06.2011 - 01.2013
- Created implementation plans and communicated deadlines to ensure projects were completed on time, for OEM projects.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Served customers in efficient manner following outlined steps of service.
- Invoiced $794K USD to customers by achieving tooling audit after PPAP approval.
- Participated in two Internal TS 16949 audit as Internal Auditor.
- Identified issues, analyzed information and provided solutions to problems.
- Point of contact for projects’ e-requisition system with budget of $3.0 million USD.
Quality Trainee
Diversified Machine Inc.
07.2010 - 06.2011
- Provided regular updates to team leadership on quality metrics (Diversified Operating System), communicating consistency problems or production deficiencies with quality and production leadership.
- Re-implement and coordinated Layered Process Audits, achieving 100% of audits performed per month.
- Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
- Promoted adherence to quality standards by educating operators and quality technicians on quality control.
Education
Diploma - Management Skills Development
Tecnológico De Monterrey
Mexico City 10.2021 - 02.2022
Master's Degree - Engineering in Advanced Manufacturing
Universidad Iberoamericana
Puebla, Mexico 08.2018 - 05.2020
Diploma - Project Management
Tecnológico De Monterrey
Mexico State, Mexico 10.2017 - 03.2018
Bachelor's Degree - Industrial Engineering
Instituto Politécnico Nacional
Mexico City, Mexico 08.2007 - 08.2011
Skills
Project Management
Software
Microsoft Office
Minitab
Training Courses
- Integrated internal auditor: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 & ISO 19011:2018 // August 2021
- ANPQP // March 2021
- Renault PMFEA & Control Plan // April 2021
- IATF 16949:2016 - Internal Auditor // October 2019
- Core Tools // March 2019
- Ford Six Sigma Green belt // October 2016
Timeline
Quality Manager
Tenneco Inc
11.2023 - Current
Diploma - Management Skills Development
Tecnológico De Monterrey
10.2021 - 02.2022
Product Engineering & NPI Coordinator
Tenneco Inc
08.2021 - Current
Master's Degree - Engineering in Advanced Manufacturing
Universidad Iberoamericana
08.2018 - 05.2020
Diploma - Project Management
Tecnológico De Monterrey
10.2017 - 03.2018
New Part Introduction Coordinator
Tenneco - Federal Mogul de México S. de R.L. de C.V.
08.2017 - 08.2021
Project Engineer
Tenneco - Federal Mogul de México S. de R.L. de C.V.
11.2015 - 08.2017
Rotational Engineer- Manufacturing Engineer
Tenneco - Federal Mogul de México S. de R.L. de C.V.
01.2013 - 11.2015
Project Engineer
Diversified Machine Inc.
06.2011 - 01.2013
Quality Trainee
Diversified Machine Inc.
07.2010 - 06.2011
Bachelor's Degree - Industrial Engineering
Instituto Politécnico Nacional
08.2007 - 08.2011
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