Andrea Martinez Marabotto
Alvarado, Veracruz
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
Work History
Logistics Specialist I
Uber Freight
Monterrey, Nuevo León, Mexico
11.2022 - 06.2024
- Modalities LTL & Dedicated, FTL (Full Truck Load)
- Coordinated incoming and outgoing shipments to maintain schedules.
- Coordination and Control of Shipments: Overseeing and managing all stages of the shipping process, from pickup to delivery, ensuring compliance with schedules and requirements.
- Development of KPIs, Strategic Reports for Clients & Carriers: Creating and analyzing key performance indicators (KPIs) and reports to evaluate the efficiency and effectiveness of transportation services for both clients and carriers.
- Customer Service: Providing support and assistance to clients, resolving issues, and ensuring a satisfactory experience.
- Document Check for Shipments (EXPO-IMPO, LOCAL):Reviewing necessary documentation for international (export-import) and local shipments, ensuring everything is in order.
- Brokerage: Managing customs and brokerage processes within the United States and Mexico, ensuring compliance with local regulations.
- Pricing (Contractual Rates and Spot Rates) & Client Bidding Process: Setting rates for both contractual agreements and spot rates. Participating in bidding processes to secure contracts with new clients.
- Pre-claims and Claims Process: Handling claims processes before and after a transportation issue occurs, including resolving incidents and compensation.
- Billing and Discrepancy Resolution: Processing invoices and resolving any discrepancies or errors in billing.
- Onboarding with Clients & New Client Prospects: Integrating and training new clients, ensuring a smooth transition and understanding of logistics processes.
- Accounts Related: Managing accounts in various sectors such as automotive, manufacturing, electronics, electrical components, ceramics & utensils, and hazardous products. Each sector has specific requirements and regulations to be followed
Operation Intern
Transplace - The 3pl & Technology
Monterrey, Nuevo León, Mexico
03.2022 - 10.2022
- Track and Trace This involves tracking shipments across Mexico, the USA, and Canada, handling any issues that arise, and ensuring smooth transportation.
- Customer Services (Carrier and Customer): Provide support to carriers by addressing their issues and facilitating smooth operations. Assist customers with inquiries and concerns, ensuring a positive and efficient shipping experience.
- Expedition, Reporting, and Document Verification: Organize and dispatch shipments, ensuring they are prepared and sent out correctly, regenerate detailed reports on shipment status, performance metrics, and other relevant data, review and verify all shipping documents, such as bills of lading and customs paperwork, to ensure accuracy and completeness.
- Billing and Proof of Delivery: Process and manage invoices related to shipments, ensuring accuracy and timeliness in billing. Obtain and verify delivery confirmations to ensure that shipments have been successfully delivered.
Administration Intern
Constructor
Veracruz, Mexico (Remote)
03.2020 - 12.2021
- Assisted with budget management, tracking expenses and maintaining accurate financial records.
- Performed thorough proofreading of internal documents prior to distribution, ensuring content accuracy and consistency throughout all materials.
- Ensured timely delivery of correspondence through proper mail handling procedures and efficient distribution practices within the organization.
Education
International Affairs - International Business
Universidad Autonoma De Nuevo Leon
Monterrey, Nuevo León, Mexico12.2022
Skills
- Logistics Analysis
- Shipment coordinating
- Documentation skills
- Shipment Tracking
- Customer Service
- Motivational Leadership
- Problem-Solving
- Analytical Thinking
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Logistics Specialist I
Uber Freight
11.2022 - 06.2024
Operation Intern
Transplace - The 3pl & Technology
03.2022 - 10.2022
Administration Intern
Constructor
03.2020 - 12.2021
International Affairs - International Business
Universidad Autonoma De Nuevo Leon