Andrea Navarro
Nogales
Summary
Dynamic professional with a proven track record at Sally Beauty, excelling in customer service and team leadership. Adept at driving sales through expert product knowledge and effective decision-making. Recognized for achieving sales targets while managing cash handling and retail operations efficiently. Committed to delivering exceptional service and fostering customer loyalty.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Sally Beauty
07.2024 - 11.2025
- Provide expert product knowledge and personalized beauty recommendations to customers.
- Lead by example to deliver outstanding customer service and meet customer satisfaction goals.
- Support execution of sales strategies, promotions, and loyalty program initiatives.
- Utilize selling skills and product knowledge to achieve daily, weekly, and monthly sales targets.
- Manage cash handling, opening/closing procedures, and daily paperwork.
Shipping Clerk
Amphenol Aerospace
08.2023 - 05.2024
- Communicate shipment status updates and resolve issues such as missing items, documentation errors, or carrier delays.
- Provide excellent service to internal and external customers.
- Prepare outgoing shipments, including selecting packaging materials, labeling, weighing, and verifying shipment contents.
- Create and manage shipping documentation such as packing slips, bills of lading, certifications, and export paperwork.
- Coordinate daily pickups and deliveries with carriers (e.g., FedEx, UPS, DHL, freight carriers).
- Ensure all shipments meet customer specifications and aerospace industry compliance requirements.
Education
High School Diploma -
Phoenix Christian Preparatory School
Phoenix 05.2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Retail operations
Languages
Spanish
Advanced (C1)
Timeline
Assistant Manager
Sally Beauty
07.2024 - 11.2025
Shipping Clerk
Amphenol Aerospace
08.2023 - 05.2024
High School Diploma -
Phoenix Christian Preparatory School