Andrea Rodriguez Arenas
International Business
Garcia, Nuevo León
Summary
Industrious Buyer adept at keeping costs under control while optimizing inventory for usage needs. Versed in recordkeeping and production requirements. Sales professional experience in managing end-to-end project development and closing.
Proven ability to build and maintain strong client relationships, negotiate contracts, and offer tailored solutions to meet unique technical and operational needs. Skilled in coordinating internal teams and resources, ensuring seamless order fulfillment, and driving revenue growth. Expertise in handling high-value industrial products, and a strong background in customer service and after-sales support.
Overview
11
11
years of professional experience
Work History
Buyer / Order Fulfillment
DSSI
05.2024 - Current
- Negotiating pricing, terms, and delivery schedules with vendors and customers
- Managing an important portfolio of client accounts
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Communication with suppliers following up purchase orders
- Creation of Inquiry about order issues and corrections, resolving delays or issues proactively
- Sourcing and selecting reliable suppliers to ensure quality and cost efficiency
- Monitoring inventory levels
- Evaluating supplier performance and managing vendor relationships
- Providing after-sales support and ensuring customer satisfaction
- Conducting market research to identify trends and potential new suppliers
- Ensuring timely processing and shipping of customer orders
- Verifying order accuracy and managing returns or exchanges when needed
- Communicating with customers to provide updates and support throughout the fulfillment process
Sales Support
Fastenal
10.2022 - 01.2024
- Boosted sales revenue by developing and implementing effective sales support strategies.
- Working directly with key accounts
- Receiving, inspecting, staging, scanning, packing, quoting and purchasing product
- Handling the day-to-day needs of the branch key accounts executives
- Development, Improvement and implementation of KPIs
- Improved customer satisfaction with timely sales support, addressing concerns, and providing relevant solutions.
- Increased sales support efficiency by streamlining processes and implementing new team strategies.
- Consistently met or exceeded quarterly targets by driving robust execution of critical sales support activities.
Servicio a Ventas
Viakable S.A. De C.V- Todos Los Derechos Reservados
10.2014 - 07.2019
- Developed relationships with clients for increased loyalty and repeat business.
- Customer service to twenty customers
- Accounts payable and billing from customers weekly-monthly
- Managing, monitoring purchase orders
- Quotations for special requirements and excelling lead times to customer
- Processing purchase orders for special items required for custom manufacturing projects
- Internal and external costumer support, costumer satisfaction survey, discrepancy, inventory and database management.
- Storage process, office supplies management and external transportation management
- Supplier development and pricing
- Monitoring payments and managing customer accounts receivable
- Coordinating with finance and sales teams to resolve payment issues
- Maintaining accurate records of customer balances and payment status
Education
Diploma - Leadership And Management
Universidad Americana Del Noreste
Reynosa 05.2001 -
Bachelor's Degree - International Business
Universidad Americana Del Noreste
Reynosa 05.2001 -
Skills
- Purchase order management
- Client relationship management
- Pricing negotiations
- B2B Sales
- Contract Negotiations
- Cold calling and client outreach
- CRM Systems
- Project development and closing
- End-to-end project management from initial client engagement to final delivery
- Closing deals and ensuring proper project handover and client satisfaction
- Development of tailored solutions based on client needs and technical requirements
Timeline
Buyer / Order Fulfillment
DSSI
05.2024 - Current
Sales Support
Fastenal
10.2022 - 01.2024
Servicio a Ventas
Viakable S.A. De C.V- Todos Los Derechos Reservados
10.2014 - 07.2019
Diploma - Leadership And Management
Universidad Americana Del Noreste
05.2001 -
Bachelor's Degree - International Business
Universidad Americana Del Noreste
05.2001 -
Similar Profiles
MARY LYNN KINVILLEMARY LYNN KINVILLE
Order Fulfillment Category Management at DSSIOrder Fulfillment Category Management at DSSI
Dennis BuckleyDennis Buckley
Chief Operating Officer & Chief Procurement Officer at DSSI, LLC (Directsourcing.com)Chief Operating Officer & Chief Procurement Officer at DSSI, LLC (Directsourcing.com)
Jorge Enrique Castro CastilloJorge Enrique Castro Castillo
Manager, Learning & Development at ProTrans InternationalManager, Learning & Development at ProTrans International