Andrea Villarreal Rodriguez

• ADONIS implementation, process simulator software
• Provide training on mapping and process documentation
• Constant meetings with process owners to update processes and assure continuous improvement
• KPIs identification and control
• Development of a Project Management platform to monitor progress
• Presentation of project's results to Management
• Support to the Organizational Development and Process Management Department.

• Application development using technologies such as Java, MySQL, Spring Boot Framework (Microservices, API Rest) and GitHub
• MYSQL database administration.

Google Project - Asset manager

• Improved software asset management processes by implementing an effective tracking system and maintaining accurate records.
• Collaborated with upper management to drive strategy and implement new processes.
• Analyzed user feedback regarding software applications, recommending improvements or alternatives when necessary to enhance productivity levels within the organization.
• Provided training and support to end-users in the proper use and management of software assets.

Google Project - Trainee

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Evaluated clients needs and tailored course content to address their specific requirements, ensuring relevant and effective learning experiences.
• Updated training coursework and requirements according to group and technology changes.
• Developed and executed performance management programs to increase employee engagement and productivity.
• Increased organizational understanding of key metrics by creating user-friendly dashboards that displayed real-time data.