Andres Issac Regalado
San Diego, Ca
Summary
As a future international trade graduate, I have completed and acquired valuable skills and knowledge that allow me to provide fast and efficient customer service. Managing calls and meeting established goals is my forte. I am eager to put my skillset to work for your company. My commercial skills, coupled with over + 2 years of experience in commercial management make me a valuable asset to your team. I am available to travel both nationally and internationally, have proficiency in the English language, and maintain my own client portfolio. I am an active, dynamic individual with outstanding teamwork abilities.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Dispatcher
Max Trans Logistics
11.2023 - Current
- Experienced Dispatch Specialist with 6 months of experience in coordinating logistics, scheduling personnel/resources, and optimizing workflow for efficient operations. Proven ability to prioritize tasks, maintain clear communication, and ensure timely delivery/completion of assignments. Skilled in utilizing dispatch software and [mention relevant software like GPS tracking systems if FourKites and Macropoint
Carrier
F2f Transport
02.2023 - 10.2023
- Passionate Driver Advocate with a strong commitment to promoting safety, efficiency, and fair treatment within the transportation industry. Leveraging a deep understanding of driver concerns, regulations, and industry trends to champion the rights and well-being of drivers. Proven track record of advocating for improved working conditions, fair compensation, and advocating for positive changes that benefit both drivers and employers. Dedicated to fostering positive relationships and communication between drivers and stakeholders to create a more harmonious and productive industry
Call Centre Agent
Yasc
07.2019 - 01.2020
- I have developed effectiveness during my time as a call Centre agent, where I learned to have a lot of communication to handle calls effectively, ensuring that the right information is exchanged in a way that the customer understands. I learned how to resolve conflicts and improve the vision of the brand by customers.
- Dealt with complex customer complaints professionally and politely, resolving issues with favourable solutions.
Commercial Manager
Sea Foods SOE
02.2018 - 07.2019
- I have developed effectively during my time as a Commercial manager, setting goals for the sales team. and motivating the work team. I also Studied the competition to find out their strategies and what new value-added services they offer. I had a lot of knowledge in management, based on my personal relationship with the Asian clients I represented
- Managed contract negotiation and administration, liaising with internal and external stakeholders to finalize terms.
Education
Bachelor of International Trade - International Buisness
Tecmilenio University
Mérida, YUC05.2024
Skills
- Timesheet production monitoring
- Report filing
* Communication Skills
*Teamwork
*Dynamism
*Organizational Capacity
*Database management
*written communication
- Excel formatting
- Credit control assistance
- Business Management System operating
Certification
- Conscious Business
- Tax Law
- International Business
- Organizational Psychology
Languages
Spanish
Advanced
C1
English
Bilingual or Proficient (C2)
Timeline
Dispatcher
Max Trans Logistics
11.2023 - Current
Carrier
F2f Transport
02.2023 - 10.2023
Call Centre Agent
Yasc
07.2019 - 01.2020
Commercial Manager
Sea Foods SOE
02.2018 - 07.2019
Bachelor of International Trade - International Buisness
Tecmilenio University
- Conscious Business
- Tax Law
- International Business
- Organizational Psychology
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