Andrew Fontein
Sales And Operations
Cabo San Lucas, Baja California Sur
Summary
Highly-motivated, sales-focused operations manager with a dynamic range of domestic and international hotel and real estate experience. Refined leadership skills with an extreme willingness to take on new challenges.
Overview
14
14
years of professional experience
Work History
Sales Agent
Costa Palmas - Four Seasons Los Cabos & Amanvari
09.2023 - Current
- Tactically structured sales visits for A-list clients.
- Host and tour clients across property
- First point of contact for leads coming in from marketing campaigns.
- Created events throughout the year to encourage client visits.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Real Estate Sales Manager
Gibbston Valley Resort
10.2022 - 09.2023
- Developed sales office opening strategy resulting in $100+ million of sales in the first year
- Market analysis, refining our product and identifying our target markets
- Established luxury product range and legal structure for ownership in the resort
- Managed sales and marketing team for all sales across the resort
- Structure and host sales focused events
Winery Cellar Hand
Gibbston Valley Wines
02.2016 - 06.2022
- Part of a 6-member team to process 400+ tons of grapes per year.
Hotel Manager
Gibbston Valley Resort
10.2018 - 10.2020
- Developed and executed hotel opening strategy
- Competitor analysis for rate setting, forecasting and budgeting
- Developed organizational structure and SOPs for all job roles in hotel & spa
- Recruitment, hiring, and training of a 50+ team of employees
- Launched the property with immediate profitability and 5-star status on all review platforms
- Management of staff, operations, marketing, guest relations, internal auditing and reporting to management.
VIP Representative
MGM Resorts International
08.2016 - 02.2018
- Analyze guest's casino play, ensuring they are recognized for spend
- Interact with guests in a professional manner, providing exceptional service as the face of the hotel
Player
MLS/North American Soccer League
01.2012 - 02.2016
- Maintain strict training, execution and traveling regimen in a high pressure environment
- Attend promotional events to represent the team brand
Education
Master's of Hotel Administration -
University of Nevada, Las Vegas
06.2018
Bachelor of Arts - Business Economics
University of California, Irvine
12.2011
Skills
- Sales Processes
- Operations Management
- Training and development
- Budgeting and forecasting
- Brand management
- Marketing
- Leadership
- Critical thinking
- Time management
Interests
Travel, Fitness, Sports, Cooking, Wine
Timeline
Sales Agent
Costa Palmas - Four Seasons Los Cabos & Amanvari
09.2023 - Current
Real Estate Sales Manager
Gibbston Valley Resort
10.2022 - 09.2023
Hotel Manager
Gibbston Valley Resort
10.2018 - 10.2020
VIP Representative
MGM Resorts International
08.2016 - 02.2018
Winery Cellar Hand
Gibbston Valley Wines
02.2016 - 06.2022
Player
MLS/North American Soccer League
01.2012 - 02.2016
Bachelor of Arts - Business Economics
University of California, Irvine
Master's of Hotel Administration -
University of Nevada, Las Vegas
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