Coffee
Andrés Arellano
Operations Manager
Queretaro Metropolitan Area
Summary
Results-Driven Leader Excelling in Innovation and Strategic Growth Initiatives Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
4
4
Languages
Work History
Walmart Customer Program Manager
Avery Dennison
7 2023 - 2 2024
- Developed strong relationships with clients, fostering trust and open communication for successful program implementation.
- Enhanced customer satisfaction by implementing customized program solutions tailored to individual client needs.
- Managed multiple simultaneous customer programs without compromising quality or attention to detail.
- Identified opportunities for process improvement, implementing changes that resulted in cost savings and enhanced service delivery.
- Presented detailed reports on program performance to senior management regularly, demonstrating clear ROI on investments made into various projects.
- Delivered outstanding results under tight deadlines by prioritizing tasks effectively and utilizing time management skills expertly.
- Conducted regular progress meetings with stakeholders, maintaining transparency and accountability throughout the project lifecycle.
- Served as an effective liaison between customers and internal teams, ensuring all parties were updated on program progress and any issues were addressed promptly.
Operational Excellence & Automation Manager
Avery Dennison
02.2021 - 08.2023
- Partnered with vendors to procure high-quality equipment at competitive prices, ensuring cost-effective automation solutions for the company.
- Developed detailed project plans outlining timelines, resources required, potential risks, and mitigation strategies for successful implementation of automated solutions.
- Coached team members on effective problem-solving techniques, empowering them to drive improvements independently.
- Implemented standard work procedures across departments, enhancing consistency in operations and reducing variability in output quality.
- Developed comprehensive reports for senior management, highlighting progress towards objectives and areas requiring further attention.
- Facilitated Kaizen events to engage employees in problem-solving activities, promoting collaboration and teamwork.
- Managed multiple projects simultaneously, ensuring timely completion while adhering to budget constraints.
- Conducted regular audits of processes to ensure compliance with established standards, identifying gaps and recommending solutions for improvement.
GOLD Associate (Global Operational Leadership Development)
Avery Dennison
04.2019 - 02.2021
- Developed leadership and lean manufacturing skills for supervisors through training in 5'S methodology, meaningful presentations, TPM fundamentals, and one-piece flow production, resulting in a 20% improvement in supervisor performance.
- Implemented job batching based on data analysis of production parameters, leading to a 36% process improvement and reduced downtime.
- Created and implemented an autonomous maintenance (AM) program, including a comprehensive guide for press operators, resulting in 22% fewer machine breakdowns.
- Reduced press makeready sheets from 30 to 5 through a 5'S and Standardization project, improving efficiency and reducing waste.
- Reduced press downtime from 23% to 18% through targeted maintenance and operational improvements.
- Increased productivity from 22% to 36% through lean manufacturing techniques and process optimizations.
- Reduced scrap from 13% to 5.3% by implementing quality control measures and continuous improvement initiatives.
- Redesigned the finishing line using SMED analysis, chaku-chaku, and one-piece flow production, leading to a 173% increase in production.
Project Manager
General Motors
01.2018 - 10.2018
- Led a multicultural team of 9 in designing a mobile device, improving mobility solutions for third age population.
- Reduced material usage by 25% through 15+ ergonomic analyses.
- Developed 85+ CAD drawings in Siemens NX, enhancing design and production processes.
- Delivered 6+ executive summaries to senior managers, facilitating strategic decisions and project approvals.
Lead Engineer
New Mexico State University
08.2017 - 12.2017
- Managed a team of 3 to analyze aircraft structures, ensuring accurate assessments.
- Automated structural analysis with an Excel tool, saving 60+ hours of work.
- Created 35 CAD drawings and conducted 5 Finite Element Analyses, ensuring structural integrity.
- Built and tested a ¼ scale cabin model, achieving 96% accuracy in identifying structural failures.
- Presented weekly summaries to 15 retired managers, exceeding expectations with project complexity and thoroughness.
Education
Six Sigma: Black Belt Certification - Business Administration and Management, General
TECNOLÓGICO DE MONTERREY
09.2021 - 05.2022
Master's degree in Top Management - Business Administration, Management and Operations
Escuela Bancaria Y Comercial
10.2018 - 05.2020
Bachelor of Science - BS - Aerospace, Aeronautical and Astronautical Engineering
New Mexico State University
01.2016 - 05.2017
Bachelor of Science - BS - Mechanical Engineering
New Mexico State University
01.2016 - 05.2018
Skills
Customer Relationship Management
Sales
Customer Insight
Technical understanding
Operations Management
Customer Trend Analysis
Problem-solving abilities
Rapport and relationship building
Adaptability and Flexibility
Budgeting and Expenditures
Certification
Lean Six Sigma Black Belt
Interests
Football
Tropical House Jazz
Timeline
Six Sigma: Black Belt Certification - Business Administration and Management, General
TECNOLÓGICO DE MONTERREY
09.2021 - 05.2022
Operational Excellence & Automation Manager
Avery Dennison
02.2021 - 08.2023
GOLD Associate (Global Operational Leadership Development)
Avery Dennison
04.2019 - 02.2021
Master's degree in Top Management - Business Administration, Management and Operations
Escuela Bancaria Y Comercial
10.2018 - 05.2020
Project Manager
General Motors
01.2018 - 10.2018
Lead Engineer
New Mexico State University
08.2017 - 12.2017
Bachelor of Science - BS - Aerospace, Aeronautical and Astronautical Engineering
New Mexico State University
01.2016 - 05.2017
Bachelor of Science - BS - Mechanical Engineering
New Mexico State University
01.2016 - 05.2018
Walmart Customer Program Manager
Avery Dennison
7 2023 - 2 2024
Awards
Avery Dennison's Leadership Excellence Award
Awarded the Leadership Excellence Award in 2021 for transforming a loss-making facility into one delivering double-digit earnings. This is the most important award an Avery Dennison employee can get.