Andrés Gutiérrez Miguel
Biotechnology Engineer
Azcapotzalco,CMX
Work Preference
Summary
Throughout my professional career spanning 7 years, I have gained expertise in various areas related to clinical trial management, adept at enhancing team efficiency, client satisfaction through effective problem-solving and project management around the globe, specifically within the Latin American (LATAM), North America (NA) and Europe, Middle East, Africa (EMEA) region.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Senior Project Support Coordinator
Thermo Fisher
05.2021 - 12.2025
- Perform of file reviews for different levels (Central, country & site) as assigned, documenting and following up findings in appropriate system.
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
- Attends Project Launch and Kickoff meetings.
- Performs, composes, copies and distributes mass communications, reports, documents and forms.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Coordinated meetings and events for internal and external groups.
- Performed general administrative duties by mailing and shipping materials, maintaining legal postings and creating and publishing employee communications.
- Worked with other departmental staff to answer questions and resolve problems.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Developed tailored support plans for diverse clientele, identifying unique needs and goals.
- Maintained and verified accuracy of records and generated miscellaneous reports.
- Provided ongoing training to staff members on best practices in care coordination, promoting professional development and fostering a knowledgeable workforce.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Improved client satisfaction by efficiently addressing and resolving support issues.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve team efficiency.
- Improved customer satisfaction scores through application of problem-solving skills.
Clinical Research Assistant
IMSS UIMII
01.2019 - 12.2020
- Supported investigators with the design and implementation of study protocols, ensuring adherence to regulations and ethical guidelines.
- Participated in site monitoring visits, addressing any concerns or discrepancies related to patient enrollment or data collection procedures.
- Expedited study progress by overseeing timely completion and submission of required documents, forms, and reports in accordance with regulatory guidelines.
- Educated patients regarding all facets of clinical study participation.
- Assisted principal investigators in evaluating treatment outcomes by conducting thorough assessment of patient data.
- Conducted literature reviews to inform study designs and enhance understanding of current trends in clinical research.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Statistical analysis of patient data to support trial objectives.
- Followed informed consent processes and maintained records.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Store Manager
GILSA Products
06.2017 - 12.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
Administrative Assistant
Thona Seguros
06.2016 - 12.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Catalog and management of assurance archive for companies and personal records.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Archive recovery for old cases for final revision and filing.
- Authentication and validation of assurance cases.
Education
Biotechnology Engineering - Clinical Research
Universidad Tecnológica De Tecamac
Tecamac, Mexico08.2020
Technical College in Chemistry/Biotechnology - Biotechnology
Universidad Tecnológica De Tecamac
08.2019
Administrative Assistant in Business Management - Business Management
Universidad Del Valle De México´
Mexico, Mexico08.2016
Skills
Microsoft Excel
Microsoft office
Office administration
Adaptability and flexibility
Problem-solving
Time management
Data entry
File organization
Attention to detail
Project management
Project Support
Vendor management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Beginner (A1)