Aneth Gonzalez Burgos
Lawyer
Zapopan
Summary
Accomplished legal professional with a proven track record at all work places, excelling in dispute resolution and strategic planning. Demonstrated ability to enhance team productivity and streamline processes, achieving significant improvements in efficiency. Skilled in negotiation and fostering teamwork, adept at delivering high-quality legal advisory services and driving continuous improvement. Skilled in negotiation and fostering teamwork, I've streamlined operations to enhance efficiency and client satisfaction. My adaptability and focus on continuous improvement have driven successful outcomes.
Overview
4
4
years of professional experience
Work History
Legal Department
SG Consultoria Fiscal Y De Comercio Exterior.
05.2023 - 06.2024
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
- Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
- Managed a team of attorneys, achieving high-performance levels and fostering professional growth.
- Established strong relationships with external counsel, ensuring timely support during complex legal challenges.
- Created reports, presentations and other materials for executive staff.
- Created organized filing system to manage department documents.
- Negotiated and executed contracts on behalf of department.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Supported sales initiatives by providing excellent customer service training sessions.
- Provided excellent customer service, addressing inquiries regarding product features and availability.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Documented customer service policies, scripts and procedures in spanish.
- Contributed to positive online reviews by delivering exceptional customer service.
- Reviewed discovery materials thoroughly to identify pertinent details that strengthened the overall arguments.
- Assisted with deposition preparations by organizing materials and summarizing key points for attorney review.
- Provided crucial support to attorneys, resulting in successful case outcomes.
Legal Department
Asesoria Y Financiera Tecnologica AMN CAP
05.2023 - 05.2024
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Collaborated with cross-functional teams to provide expert legal guidance on various projects.
- Created organized filing system to manage department documents.
- Negotiated and executed contracts on behalf of department.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Oversaw successful resolution of disputes, minimizing organizational exposure to potential liabilities.
- Negotiated favorable settlements in various litigation matters, saving the organization valuable time and resources.
- Coordinated office events, seminars and meetings for staff and clients.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided excellent customer service by addressing concerns promptly and professionally.
- Generated reports and tracked customer service metrics on daily basis.
Social Service
Servicio De Administracion Tributaria SAT
01.2022 - 01.2023
- archival management
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- research and analysis of financial information
- database administration
- analysis of requests for returns and compensations
- Gathered and organized information for research purposes.
- Improved financial reporting accuracy by streamlining data collection and analysis processes.
Sales and Legal Department
Gonzalez Machi & Asociados.
01.2020 - 01.2021
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
- Negotiated favorable settlements in various litigation matters, saving the organization valuable time and resources.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Delivered exceptional customer service experiences, addressing concerns promptly and building lasting relationships with clients.
- Expanded market reach by researching industry trends and identifying new business opportunities.
- Streamlined processes for improved efficiency, reducing costs and increasing overall department profitability.
- Provided excellent customer service, addressing inquiries regarding product features and availability.
- Analyzed customer feedback and provided solutions to improve customer service.
- Maintained excellent customer service with timely deliveries and professional communication.
- Provided exceptional customer service, resolving complaints and answering queries promptly.
- Provided outstanding customer service on phone and in person.
- Streamlined communication channels for improved customer service quality and efficiency.
- Managed daily operations for better customer service and increased revenue.
- Followed up with customers about customer service.
- Managed customer service inquiries and complaints for customer satisfaction.
- Maintained strict confidentiality of sensitive information, upholding the firm''s ethical standards and reputation.
- Coordinated schedules and appointments for attorneys, ensuring optimal time management during busy periods.
- Collaborated effectively with colleagues, fostering a productive work environment and facilitating smooth daily operations.
- Streamlined the archival process by implementing a new categorization system for increased efficiency.
- Maintained the preservation of delicate historical documents by employing proper handling and storage techniques.
- Assisted researchers in locating relevant materials, fostering effective collaboration between departments.
Education
Law Degree Specialized in Corporate Law - Law
Universidad Autonoma De Guadalajara
Zapopan, Jalisco, Mexico09.2023
Skills
Ethics Enforcement
Continuous Improvement Mindset
Dispute Resolution
Legal advisory services
Teamwork and Collaboration
Problem-solving abilities
Multitasking
Excellent Communication
Decision-Making
Self Motivation
Adaptability and Flexibility
Attention to Detail
Strategic Planning
Professionalism
Negotiation
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Legal Department
SG Consultoria Fiscal Y De Comercio Exterior.
05.2023 - 06.2024
Legal Department
Asesoria Y Financiera Tecnologica AMN CAP
05.2023 - 05.2024
Social Service
Servicio De Administracion Tributaria SAT
01.2022 - 01.2023
Sales and Legal Department
Gonzalez Machi & Asociados.
01.2020 - 01.2021
Law Degree Specialized in Corporate Law - Law
Universidad Autonoma De Guadalajara
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