Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anette Ramirez

Laredo

Summary

Multitask individual with fast learning, but only with the right teaching. Great at greeting and helping customers and making a connection with them. Skilled at creating perfect matches to double up sales and more transactions.

Overview

1
1
year of professional experience

Work History

Sales Associate

Steve Madden
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Wrapped, boxed and weighed bakery department products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

United High School
Laredo, Texas
05.2022

Skills

  • Sales Training
  • Cash Handling Accuracy
  • Dispute Mediation
  • Customer Service
  • Product and Service Sales
  • Stocking and Replenishing
  • Cash Register Operation
  • Multitasking Strengths
  • Sales Trends
  • Verbal Communication
  • Building Customer Loyalty
  • Listening Skills
  • Product Guidance
  • Sales and Marketing
  • Safety and Cleanliness Standards
  • Meeting Sales Goals
  • Strategic Planning
  • Suggestive Selling
  • Speaking

Languages

Spanish
Bilingual or Proficient (C2)
Portuguese
Beginner (A1)
English
Bilingual or Proficient (C2)

Timeline

Sales Associate

Steve Madden
10.2022 - Current

High School Diploma -

United High School

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Anette Ramirez