ANETTE TECANHUEY
Colorado springs
Summary
Offer multifaceted administrative and retail experience, positive nature, and strong problem solving and conflict resolution skills. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment.
Professional in human resources with demonstrated expertise in talent acquisition, employee relations, and compliance. Known for strong teamwork and adaptability, ensuring alignment with organizational goals. Skilled in conflict resolution, onboarding, and HR software. Dependable and results-driven, ready to make significant impact.
Offering strong interpersonal and organizational skills, eager to learn and grow within HR field. Brings foundational understanding of HR principles and proficiency in administrative tasks. Ready to use and develop communication and organizational skills.
Overview
5
5
years of professional experience
2
2
Languages
Work History
HR Assistant and Logistics
Dürr S.A De C.V
07.2023 - 12.2024
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Organized new employee orientation schedules for new hires.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Oversaw daily inventory counts to maintain data accuracy.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
Merchandise Associate
Macy's
11.2022 - 03.2023
- Keep work areas professional, organized and clean
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion
- Printed labels and tags for for-sale merchandise
- Reorganized sales floor to optimize customer flow and improve product visibility
- Greeted store customers, offered assistance and thanked each for patronage
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Collaborated with store managers to determine best placement for merchandise displays.
Packing
Kimeco
04.2022 - 07.2022
- First place recognition for packer of the month within the first month of employment
- Sourced, packed, labeled and helped to create over 200 products daily
- Arranged items on pallets according to size and weight
- Reviewed packing slips and other documentation to properly box requested items for shipment
- Assembled customer orders from stock and packed items in boxes
- Verified labels for appropriate order numbers and item specifications
- Worked closely with team members to meet delivery requirements, develop solutions and meet deadlines for on time shipments
Sales Associate
Ulta Beauty Inc.
01.2022 - 04.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
Pharmacy Assistant
Farmacia Los Angeles
02.2020 - 06.2021
- Maintained pharmacy counter and related areas in clean, neat and organized fashion
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures
- Opened incoming supplies and stocked in correct locations
- Restocked shelves and prepared expired drugs for return
- Answered customer questions about prescribed and OTC medications
- Maintained clean and organized pharmacy shelving and work areas
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Education
High School Diploma -
Colegio Mexico de Tehuacan
Tehuacan, Puebla 08.2013 - 01.2017
High School Diploma -
Rampart High School
Colorado Springs 05.2001 -
BBA - Logistics And International Bussines
ANAHUAC ONLINE
Mexico Sur Online 05.2001 -
Skills
- Microsoft Office
- Good Work Ethic
- Problem- solving
- Friendly, Positive Attitude
- Administrative skills
- Customer service
- Customer relations
- Teamwork and collaboration
Timeline
HR Assistant and Logistics
Dürr S.A De C.V
07.2023 - 12.2024
Merchandise Associate
Macy's
11.2022 - 03.2023
Packing
Kimeco
04.2022 - 07.2022
Sales Associate
Ulta Beauty Inc.
01.2022 - 04.2022
Pharmacy Assistant
Farmacia Los Angeles
02.2020 - 06.2021
High School Diploma -
Colegio Mexico de Tehuacan
08.2013 - 01.2017
High School Diploma -
Rampart High School
05.2001 -
BBA - Logistics And International Bussines
ANAHUAC ONLINE
05.2001 -
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