Angel Jaquez
Summary
Forward-thinking professional offering more than 4 years of experience working in fast-paced environments. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven customer service skills.
Overview
2
2
years of professional experience
Work History
Cook Shift Leader
Panda Express
04.2022 - 06.2023
- Inspected kitchen to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Prepare and have ready the kitchen, walk-in and freezer for EcoSure Audit.
- Open and Closure of the store by cooking, and running the shift as the person in charge(PIC).
- Management of great amounts of money and reports for the company.
Business Operator
Elotes el Vaquero
01.2021 - 08.2022
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Worked in team with my boss to better understand business process and initiate improvements, helping company achieve goals.
- Trained new hires, providing information and insight into policies and procedures.
- Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
Manager of Operations
McDonalds
03.2021 - 03.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Accomplished Food Safety Audits, ensuring procedures were follow by team members correctly.
Education
High School Diploma -
Del Valle High School
950 Bordeaux Dr 07.2020
Skills
- Sanitization Protocols
- Customer Needs Assessments
- Portion Sizes
- Waste Control
- Cash Control
- Safety Policies and Procedures
- Team Goals
- Bilingual
- Leadership
- Time Management
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Cook Shift Leader
Panda Express
04.2022 - 06.2023
Manager of Operations
McDonalds
03.2021 - 03.2022
Business Operator
Elotes el Vaquero
01.2021 - 08.2022
High School Diploma -
Del Valle High School
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