ANGELA ESPINOZA
Kingsville
Summary
Talented professional, considered knowledgeable leader and dedicated problem solver. Brings five years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Analyst
SSC
2023.06 - Current
- Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
- Built lasting and collaborative partnerships with individuals both within and outside of company.
- Collected data from diverse source formats.
- Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
- Identified and resolved risk issues in project proposals, mitigating potential liability claims.
- Created in-depth reports regarding important project data that was distributed to client on weekly basis.
- Assessed clients' ongoing projects for potential issues, advising project managers on possible solutions and necessary precautions.
Administrative Assistant/Project Coordinator
Southeastern Services Corporation/Compass Group
2018.06 - 2023.06
- Experienced with initiating Project Bidding – bid out to 3 or more vendors/contractors; 2/3 must be HUBS
- Experienced with creating SOW, Purchase Orders, Project Estimates, Work Orders (M.C & E-builder)
- Experienced with schedule pre-con meetings, final punch meetings, preliminary site walks
- Experienced with file retention procedures: Warranty Letters, O&M, Specification Sheets
- Assisted with Billing Projections
- Kept projects on schedule by managing deadlines and adjusting workflows
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Coordinated presentations for customers and project members to detail project scope, progress and results
- Tracked hours and expenses to keep project on task and within budgetary parameters with provided software management system
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns
- Provided assistance with preparation of project-related reports, manuscripts, and presentations
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Worked with senior leadership to complete complex projects on time and under budget
- Coordinated and set up meetings between all stakeholders using Microsoft Teams or N/A.
Commercial/Contractor Sales Specialist
Lowes Home Centers
2015.04 - 2016.12
- Specialized in Contractor bulk sales
- Experienced in Blue print material takeoffs
- Experienced in Customer/Sales Database upkeep
- Specialized in Product Specialty Order research
- Experienced in Construction On-site customer visits
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services and company information
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Cultivated customer loyalty, promoted repeat business and improved sales
- Leveraged sales expertise to promote products and capitalized on upsell opportunities
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Office Manager
GG Construction LLC
2013.09 - 2014.01
- Maintained computer and physical filing systems
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
- Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
Installed Sales Manager
Lowes Home Improvement Stores
2011.11 - 2013.08
- Upsold installation deals with household appliances
- Maintained relationships with return customers
- Trained employees on installation safety and equipment use
- Inventoried installation supplies before scheduling installations or ordering more
- Organized promotional events and interacted with community to increase sales volume
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Education
Bachelor of Science - Industrial Management and Applied Engineering Technology, Business Administration
Texas A&M University - Kingsville
Kingsville, TX05.2023
Skills
- Experienced with Time critical projects
- MS Office products
- Familiarity with project management software and CRM platforms
- Financial and Operational Reporting
- Administrative Support
- Project Management
Certification
Certified Technology Manager, ATAME, 06/27/23
Languages
Spanish
Timeline
Project Analyst
SSC
2023.06 - Current
Administrative Assistant/Project Coordinator
Southeastern Services Corporation/Compass Group
2018.06 - 2023.06
Commercial/Contractor Sales Specialist
Lowes Home Centers
2015.04 - 2016.12
Office Manager
GG Construction LLC
2013.09 - 2014.01
Installed Sales Manager
Lowes Home Improvement Stores
2011.11 - 2013.08
Bachelor of Science - Industrial Management and Applied Engineering Technology, Business Administration
Texas A&M University - Kingsville
Certified Technology Manager, ATAME, 06/27/23
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