Summary
Overview
Work History
Education
Skills
Social Media Management
Languages
Timeline
Generic

Angela Abigail Guzman Velasco

Guadalajara

Summary

Proven Administrative Assistant at Local Coffee Shop, adept in office administration and customer service. Excelled in maintaining confidentiality and fostering professional relationships, enhancing team productivity. Skilled in Microsoft Word and effective communication, I streamlined document control and improved customer relations, contributing significantly to operational efficiency.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Local Cooffe Shop
04.2022 - 11.2022
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.

Owner's Assistant

Local Cooffe Shop
05.2022 - 10.2022
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Promoted team productivity by keeping supplies organized and well-stocked.

Education

No Degree - Civil Engineering

ITESM (CEM)
Estado De Mexico

Bachelor of Architecture - Architectural And Building Sciences

Universidad De Guadalajara
Guadalajara, Jalisco, Mexico
12-2027

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • Administrative support
  • Customer relations
  • Office management
  • Document control

Social Media Management

As a Gen-Z with passion for creativity and digital communication, I am eager to grow as a social Media Manager. While I am not formally studying marketing, I have self taught knowledge of social media trends, content creation, and audience engagement. I am currently pursuing certifications in social media marketing to refine my skills and deepen my understanding of strategy, analytics and campaign management.

Whit a natural ability to connect with people, a keen eye for design, and the ability to adapt to fast-paced environments, I am confident in my ability to create engaging content that resonates with target audiences. I am proficient in using tools like Canva and Meta Business Suite, and I stay up-to-date with evolving platform trends and how the algorithms of different social media platforms change.

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Beginner (A1)

Timeline

Owner's Assistant

Local Cooffe Shop
05.2022 - 10.2022

Administrative Assistant

Local Cooffe Shop
04.2022 - 11.2022

No Degree - Civil Engineering

ITESM (CEM)

Bachelor of Architecture - Architectural And Building Sciences

Universidad De Guadalajara
Angela Abigail Guzman Velasco