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Summary
Overview
Work History
Education
Certification
Skills
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ANGELICA CHAVEZ

ANGELICA CHAVEZ

Senior QA Engineer
León

Work Preference

Work Type

Full TimeContract Work

Location Preference

Remote

Important To Me

Work-life balanceCareer advancementWork from home optionCompany Culture

Summary

Detail-oriented Quality Assurance Professional with 16 years of experience in software testing and defect management. Enhances product integrity through reliable software solutions and effective collaboration with teams to meet evolving project needs. Expertise in automated testing, bug tracking, and problem-solving drives a proactive quality assurance approach.

Overview

1
1
Certification
16
16
years of professional experience
2
2
Languages

Work History

QA Test Engineer

SolutionStream
07.2025 - Current
  • Executed automated and manual testing processes for 5 educational platforms, identifying defects to enhance product performance.
  • Contributed to Agile and Scrum frameworks, facilitating timely releases and organized sprints.
  • Supported successful product launches by rigorously testing functionalities in diverse environments and configurations.
  • Collaborated with cross-functional teams to define and refine acceptance criteria for user stories.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Tested functionality and compatibility of new programs or updates against existing applications to ensure seamless integration.
  • Led defect tracking efforts, prioritizing issues based on severity and impact on end users.
  • Contributed to reach 73% in catching the most bugs in Development before going to Production.

Senior Quality Engineer

FPT Software
11.2023 - 05.2025
  • Conducted automated and regression testing for automotive applications using C# and Python, ensuring product quality and compliance with industry standards.
  • Developed and executed SQL scripts for data analysis and mining using MS SQL Server and PostgreSQL, enhancing data-driven decision-making.
  • Managed over 200 tables in MS SQL Server to be migrated to PostgreSQL
  • Executed and automated API testing using Postman, ensuring functionality and reliability of services.
  • Ran and wrote SQL scripts for analysis and data mining using MS SQL Server and PostgreSQL.

QA Senior Consultant

Deloitte
09.2022 - 09.2023
  • Executed functional and regression testing for banking products using BrowserStack, ensuring product reliability and quality.
  • Developed and executed data mining scripts in Cucumber with Maven to enhance testing efficiency.
  • Collaborated with the development team to continuously improve testing strategies and best practices.
  • Teamed with development to refine testing strategies and best practices, fostering a culture of continuous improvement.

Software Testing Engineer

EPAM Systems
10.2021 - 07.2022
  • Performed integration and regression testing for new features automated with C# .NET using JUnit and xUnit.
  • Conducted automated testing with WebDriverIO and C# .NET to verify the client’s frontend website.
  • Streamlined CI/CD processes using GitLab and Azure DevOps for improved deployment efficiency.
  • Developed and executed test plans throughout development lifecycle, applying test methodologies for comprehensive coverage.
  • Partnered with development teams to enhance testing strategies and establish best practices.
  • Engaged with technical and non-technical teams to enhance project communication.

Test Engineering Analyst

Accenture
07.2018 - 09.2021
  • Designed and implemented test plans throughout the development lifecycle, applying test methodologies to ensure efficient coverage.
  • Executed manual and automated test cases, ensuring coverage and reliability of existing automation scripts.
  • Performed system integration, regression, and smoke testing for new features and bug fixes.
  • Supported testing efforts, maintaining environment stability during merge conflict resolutions to facilitate seamless integration.
  • Focused on early bug detection, working with development and product management to refine acceptance criteria and requirements analysis.
  • Supported testing to maintain environment sanity during merge conflict resolutions.
  • Worked with WebDriverIO and Java for a hotel’s website.
  • Executed manual API calls using RestAPI to validate functionality.
  • Reported and tracked bugs effectively using HP ALM and Jira, contributing to improved issue resolution processes.
  • Demonstrated strong bug reporting skills, with experience in bug tracking systems such as HP ALM and Jira.

QA Engineer

Nearshore Technology (now Goods & Services)
07.2017 - 07.2018
  • Performed manual, automated, and performance testing on healthcare projects in compliance with healthcare industry regulatory standards, following Agile methodology.
  • Developed test strategies and executed testing scripts for comprehensive project coverage.

Highlighted significant accomplishments:

  • Identified and resolved testing issues and defects using TFS to ensure quality during test execution.
  • Automated test case scripts for web-based healthcare software to enhance testing efficiency.

Software Testing Engineer

Hexaware Technologies
02.2017 - 05.2017
  • Produced and implemented functional and backend tests for banking projects, enhancing software quality within Agile testing lifecycle.
  • Ensured quality control by analyzing and reviewing scripts, providing actionable recommendations for improvement.

Key Achievement:

  • Resolved testing defects and malfunctions using HP ALM, collaborating with developers to ensure timely fixes.

IT Business Analyst

AXA Partners – Credit & Lifestyle Protection
11.2013 - 11.2016
  • Analyzed procedures to ensure alignment with client needs by collecting data, mapping processes and workflows, and reporting findings in collaboration with cross-functional teams.
  • Conducted data gathering through personal interviews and acted as liaison between operations and IT to facilitate communication and understanding.
  • Recognized for significant contributions to project success.
  • Managed 60 IT requests annually across Mexico, Colombia, and Peru, investigating operational system failures and recommending product upgrades and process enhancements.

Functional Tester

IROX IT
04.2012 - 10.2013
  • Created and implemented an execution manual for 14 projects using functional, regression, and integration test scripts.
  • Collaborated with technical team to resolve testing issues and system malfunctions using Jira during test execution.
  • Documented and tracked defects in Jira, facilitating timely resolution by the support team.
  • Reported defects in Jira directly to the support team.
  • Developed and implemented execution manual for 14 projects, standardizing use of functional, regression, and integration test scripts.

.NET Developer

SISTEQ
09.2010 - 04.2012
  • Developed front-end and back-end desktop applications using .NET Visual Studio 2010.
  • Developed and maintained desktop applications in Visual Basic .NET and C#, ensuring seamless integration with MySQL database.
  • Implemented software installations and provided training to staff, enhancing user proficiency with the system.
  • Designed a label printing application that generated batch labels for a shoe manufacturer.
  • Installed software and trained staff on how to use the system correctly.
  • Developed an Android application using Eclipse connected to SQLite.
  • Created a label printing application that automated batch label generation for a shoe manufacturer, streamlining their production process.

Education

Master's Degree - Web Technologies

Universidad La Salle Bajío
León, Mexico
04-2012

Bachelor's Degree - Computer Systems Engineering

Universidad La Salle Bajío
León, Mexico
01-2010

Certification

ISTQB Certified Tester Foundation Level (ASTQB, 2021)

Skills

Test case design

Manual testing

Functional testing

User acceptance testing

Regression testing

Test documentation

Software development life cycle

Automated testing

Test planning

Integration testing

Cross-browser testing

Requirements analysis

Defect tracking

Continuous integration

Version control systems

Test automation tools

Problem-solving

Attention to detail

Critical thinking

Team collaboration

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

QA Test Engineer

SolutionStream
07.2025 - Current

Senior Quality Engineer

FPT Software
11.2023 - 05.2025

QA Senior Consultant

Deloitte
09.2022 - 09.2023

Software Testing Engineer

EPAM Systems
10.2021 - 07.2022

Test Engineering Analyst

Accenture
07.2018 - 09.2021

QA Engineer

Nearshore Technology (now Goods & Services)
07.2017 - 07.2018

Software Testing Engineer

Hexaware Technologies
02.2017 - 05.2017

IT Business Analyst

AXA Partners – Credit & Lifestyle Protection
11.2013 - 11.2016

Functional Tester

IROX IT
04.2012 - 10.2013

.NET Developer

SISTEQ
09.2010 - 04.2012

Master's Degree - Web Technologies

Universidad La Salle Bajío

Bachelor's Degree - Computer Systems Engineering

Universidad La Salle Bajío
ANGELICA CHAVEZSenior QA Engineer