Supervisor Tour Operator
Dolphin Discovery Costa Maya
11.2023 - 02.2025
Team leadership
Customer service
Team development
Conflict resolution
Staff evaluation
Budget planning
Operational planning
Developed critical operational skills in fast-paced environment, such as team leadership and process optimization. Successfully managed projects and resolved complex issues, ensuring smooth operations and high productivity. Ready to transition into new field by leveraging these transferable skills to achieve impactful results.