Angelica Monge Curiel
Zapopan
Summary
Flexible and resourceful worker with strong technical knowledge and organizational skills. Confident communicator with staff and customers, simplifies mechanical jargon to help customers understand applications and solutions. Possesses knowledge of mechanical and electrical systems, coupled with strong diagnostic and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product specialist
Aspelab
01.2024 - Current
- Scheduled and carried out Planned Preventative Maintenance (PPM).
- On-site installation of microscopy equipment at the client's location.
- Training end-users on equipment operation and sample preparation.
- Corrective maintenance according to manufacturer specifications and customer requirements.
- Preparation of service reports.
- Interaction with clients, suppliers, and product specialists.
- Creation of opportunities, quotations, and service tickets in CRM.
- Equipment configuration for generating quotations.
- Feasibility reports for equipment and spare parts importation.
- Drafting of maintenance contracts.
- Experience with Atomic Force Microscopy (AFM) and Scanning Electron Microscopy (SEM) equipment.
Atomic Force Microscopy (AFM) Technician
ITESO
07.2022 - 12.2023
- Operation of Atomic Force Microscope, conducting measurements and data analysis, and collaborating with research team members for result interpretation.
- Conducting laboratory tests or supervising their execution.
- Processing analyses according to internal procedural, quality, and safety protocols.
- Responsible for selecting and purchasing laboratory equipment.
- Liaison with suppliers.
- Preparation of reports and logs for the use and maintenance of the laboratory space.
- Teaching curricular courses and special seminars.
Education
Bachelor of Science - Nanotechnology
ITESO
Skills
- Atomic Force Microscopy (AFM)
- Scanning Electron Microscopy (SEM)
- Problem Solving
- Troubleshooting
- Customer service management
- Equipment installation and repair
- Intermediate Excel
- Problem Solver
- Organization
- Independent Work
- Punctuality and Responsibility
- Sales Techniques
- Analytical Skills
- Technical drafting
Certification
- Maintenance and service for Scanning Electron Microscopes - TESCAN
- Maintenance and service for Atomic Force Microscopes - Bruker
Languages
Spanish
Native
English
Advanced
German
Intermediate
Timeline
Product specialist
Aspelab
01.2024 - Current
Atomic Force Microscopy (AFM) Technician
ITESO
07.2022 - 12.2023
Bachelor of Science - Nanotechnology
ITESO
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