Summary
Overview
Work History
Education
Skills
References
Accomplishments
Interests
Timeline

Angel Ricardo Leal Avila

Sales Executive
Mexico City

Summary

To be hired as a Multi-tasking executive where I can apply my experience in sales, Hospitality, and technology, looking to leverage proven communication skills, Sales processes, and operations.With over 10 years of sales and operations experience in the hospitality and entertainment industries, I am a passionate and driven professional who thrives on building strong and lasting relationships with clients and partners. I am currently an Inside Sales Account Manager at Spotify, where I help brands and agencies reach a large and diverse audience through audio and visual advertisement.

As an Inside Sales Account Manager, I provide ad performance metrics to help companies track the effectiveness of their campaigns and make data-driven decisions for future marketing efforts. I also leverage my skills in customer relationship management (CRM) and sales strategy to identify and pursue new opportunities, negotiate contracts, and close deals. I am certified in Ad Studio, Spotify's self-serve ad platform, and Digital Audio Foundations, Spotify's online course on the fundamentals of audio advertising. I enjoy working with a talented and collaborative team at Spotify, and I am always eager to learn new skills and explore new trends in the digital media space.

Overview

19
19
years of professional experience
1
1

English

1
1

Spanish

Work History

Advertising Sales Account Manager

Spotify
01.2023 - Current
  • Managed all outbound B2B business
  • Developed consumer marketing strategy, ensuring that all marketing efforts are linked to specific brand metrics and business targets
  • Provided Ad performance metrics to help companies track effectiveness of their campaigns and make data-driven decisions for future marketing efforts.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts
  • Directed sales support staff in administrative tasks to help sales reps close deals
  • Contacted regular and prospective customers to explain product features and solicit orders

Sales Manager

Hellolanding.com
01.2021 - 01.2023
  • Set goals for performance and deadlines in ways that comply with company's plans and vision
  • Organized workflow and ensured that employees understand their duties or delegated tasks
  • Monitored employee productivity and provided constructive feedback and coaching.
  • Resolved customer issues quickly to close deals and boost client satisfaction
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets

Corporate Sales Manager

Patrimonios Milenio S.A de C.V Sofom ENR Credit financial Institution
01.2017 - 01.2021
  • Company product diffusion
  • Prospecting New Corporate Clients
  • Developing Marketing Strategies
  • Developing Sales Strategies
  • Credit Consultant Adviser
  • Prospected new company contracts
  • Payroll credit contracts with major insurance companies like Aarco insurance and Promobroker
  • Trained and mentored other sales executives
  • Presented and exposed all of the company’s products at different events and expos
  • Board Member of the Administration and risk committee.

Sales Manager

Ixtapa Palace Resorts
Mexico City
01.2014 - 01.2016
  • Created daily sales reports
  • Closed a deal with a Radio station and broadcasted a Radio show
  • Yearly Sales plan, created the yearly sales plan using excel software
  • Created a client database, visited expos, potential clients, Universities, and travel agencies
  • Event planning for weddings, birthdays, anniversaries, and political events.

Sales Manager

Benidorm Hotel
Mexico City
01.2012 - 01.2014
  • Created sales daily sales reports
  • Yearly Sales plan, created the yearly sales plan using excel software
  • Create a client database, visited expos, potential clients, Universities, travel agencies
  • Event planning for weddings, birthdays, anniversaries, and political events.

Operations Manager

WOSS
Mexico City
01.2009 - 01.2012
  • Statistics planned and worked with customer service
  • Supervised a team of seven technicians and scheduled customer appointments
  • Distributed with most of the company’s providers
  • Worked in the marketing department
  • In charge of social media publicly and assisted in creative marketing for the company's sales department.

Front Office Manager

Fontainebleau Resort
Miami beach
01.2007 - 01.2009
  • In charge of training the front office department using different methods that were trained by Todd Lepidus
  • Worked with every department in the hotel including food & beverage, banquets, housekeeping, front office, and all front office small departments like valet and doormen
  • Organized separate large events in different ballrooms at the same time
  • Worked as a VIP concierge for top-level entertainment clients
  • In charge of all VIP amenities and pre-check-in.

Front Office Manager

Ritz Carlton, Langham Hotel
Pasadena California
01.2005 - 01.2008
  • In charge of all front office departments, made incident reports dealing with missing luggage and damaged property
  • Helped banquet and sales department
  • Organized and set up large events like the TCA(Television critics association)
  • Scheduled employee training and worked to improve the hotel's front office GSA (Guest Service Satisfaction) scores by 10% making the green zone in all front office departments for the 3 consecutive years
  • Worked very close with all hotel executives and made a lot of accomplishments within every department.

Education

Diploma -

Miami Coral Park Senior High

No Diploma - undefined

Miami Dade Community College

Skills

Powerful negotiator

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References

  • Joel Musri, Director of HR, Hellolanding.com, Direct contact 5524418521
  • Juio Cesar Rodriguez, General Manager, Patrimonios Milenio, Direct contact 5541426206

Accomplishments

Top sales exctive with

  • Exceeded targeted sales goals 100 % for 6 months in a row.
  • Boosted sales revenue by from March 2023 to Nov 2023.
  • Consistently exceeded sales goals, placing in 2nd performers of sales representatives out 25 sales representatives nationwide.
  • Resolved product issue through consumer testing.

Interests

Running Marathons

Timeline

Advertising Sales Account Manager - Spotify
01.2023 - Current
Sales Manager - Hellolanding.com
01.2021 - 01.2023
Corporate Sales Manager - Patrimonios Milenio S.A de C.V Sofom ENR Credit financial Institution
01.2017 - 01.2021
Sales Manager - Ixtapa Palace Resorts
01.2014 - 01.2016
Sales Manager - Benidorm Hotel
01.2012 - 01.2014
Operations Manager - WOSS
01.2009 - 01.2012
Front Office Manager - Fontainebleau Resort
01.2007 - 01.2009
Front Office Manager - Ritz Carlton, Langham Hotel
01.2005 - 01.2008
Miami Coral Park Senior High - Diploma,
Miami Dade Community College - No Diploma,

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Angel Ricardo Leal AvilaSales Executive