Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Birthdate
Personal Information
Disclaimer
Timeline
Generic

ANKUR KUMAR

Cuajimalpa

Summary

Collaborative Portfolio manager with PgMP certification and 14 years of experience in Information Technology. Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders to proactively initiate positive change.

Overview

14
14
years of professional experience
6
6

Certifications

Work History

Portfolio/Service Delivery Manager

HCL Technologies Mexico
01.2015 - Current
  • Currently working as Portfolio/Service Delivery Manager in Mexico since 2019 onwards for LATAM Sector in Global Leading Food & Beverage Client for multiple towers- Infrastructure Projects Delivery Services, MNS- Managed Network Services Projects, IDIS- Infrastructure Delivery Integration Services/ SIAM- Service Integration & Management Operate Lead for LATAM and contributing to an annual revenue of $6+MN
  • Extensive experience in handling End-to-end Global Transition and Transformation Programs complex programs involving big data center migrations/data rooms and DC consolidations including multiple technologies including Compute, networks, and security
  • Networking programs include multiple technologies like SDWAN migration, Refresh, and new device deployments such as Switches, Routers, WLC, EWC, firewalls, and proxy upgrades
  • Compute programs include on-premises to Microsoft Azure cloud migrations, servers with all the OS Windows & VMware, Citrix, Storage, Backup, Database, Linux/HP-UX
  • Handling a team of 50+ cross-functional project managers, and technical resources across various LATAM countries- Mexico, Brazil, Chile, Columbia, Guatemala, Peru, USA, Canada & India
  • Successfully delivered Infrastructure data center transformation & migration projects for multiple client locations consolidation into Global DC
  • Worked in the United Kingdom as the Project manager & Test Manager for a Global Leading Food & Beverage Client for Europe (All regions), AMENA & PWF Sectors.

PMO Lead for Transition and Transformation Program

HCL Technologies Ltd.
01.2013 - 12.2014
  • Successfully executed various global projects across EMEA, US, and APAC regions for multiple global clients including a Leading French Glass, and ceramics manufacturer, Leading Finnish multinational communications as Transition, Transformation, and SS projects as the PMO SPOC
  • Work responsibilities as Project Manager include understanding the detailed requirements of the Project and then creating and tracking the Project Plan specifying the timelines and the detailed activity list along with the resources specified for each activity
  • Accomplishing the Project objectives within the defined timelines as per the Project Charter, coordinating with the other team members, and ensuring the deliverables are met on agreed timelines along with the desired quality
  • Working on Weekly status update meetings, Management decks, compiling minutes of meetings, maintaining Action Tracker, Risk Register, Issue Tracker, Runbook Tracker, Resource assignations, raising of PRFs, tracking travels, tracking the resourcing for all the Steady State tracks, SPOC for arranging the Visa Invite letters for the Project team
  • Working on the Weekly governance reports for comparison of RAS v/s OAP v/s PRF Reports
  • Ensuring governance is followed in the Project in line with the organization's guidelines and best practices.

Infrastructure Pre-Sales Experience

HCL Technologies Ltd.
06.2010 - 06.2013
  • Working on Request for Information (RFIs), Requests for Proposals (RFPs), Solution Defense Presentations, and Due Diligence for Global clients including the U.S, Europe, and APAC Understanding the Client requirements, analyzing the present technical environment, providing solutions, managing projects, and recommending cost-effective solution in line with the requirement Responsible for Solution designing, Deciding the Service Delivery Model, and preparing the Bill of Materials for both Services and Hardware Assets involved in the deal Working on the Pricing estimates for a variety of Security technologies including Perimeter Security Solutions (Firewalls, IDS/IPS), Endpoint Security (Anti-virus for Servers and Desktops, Laptops and Endpoint Encryption), Email Security (Anti-Spam, Anti-virus), Web Security Solution (Content Filtering, Proxy solutions and Anti-Malware) and SIEM Solution (Security Incident and Event monitoring) and Professional Services - Security Consulting and the Identity and Access Management
  • Coordinating with the various teams including the EUC, Datacenter, and Network Teams to prepare a solution that is in line with all tracks
  • Vendor management: Working with the partners and negotiating with them for the BAFO (Best and Final Offer) quotes
  • Involved in Due Diligence for various customers and delivering Solution presentations for customers.

Education

MBA - Information Technology

Institute of Management Studies
Ghaziabad
03.2010

Post Graduate/ M.B.A - IT and FINANCE

01.2010

Skills

  • Program Management with PgMP Certification
  • Infrastructure Programs including Networks & Compute
  • Client Advocate
  • Stakeholder Engagement
  • Customer Satisfaction
  • Continuous Improvement

Certification

  • PGMP- Program Management Professional Certification, 3147688, 2021
  • PMP- Project Management Professional Certification, 1689547, 2014
  • Microsoft AZ 900 Fundamentals, H770-0423, 2021
  • CSM- Certified Scrum Master, 000870267, 2018
  • PRINCE2 Practitioner Certification in Project Management, 2012
  • ITIL Certification in Service Level Management –Foundation v3, 2011

Additional Information

14 years

Languages

English
Hindi
Spanish (Beginner)

Birthdate

03/30/87

Personal Information

Title: Portfolio/Service Delivery Manager

Disclaimer

I solemnly declare that the above-furnished information is true and correct to the best of my knowledge and belief.

Timeline

Portfolio/Service Delivery Manager

HCL Technologies Mexico
01.2015 - Current

PMO Lead for Transition and Transformation Program

HCL Technologies Ltd.
01.2013 - 12.2014

Infrastructure Pre-Sales Experience

HCL Technologies Ltd.
06.2010 - 06.2013

MBA - Information Technology

Institute of Management Studies

Post Graduate/ M.B.A - IT and FINANCE

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