Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anthony Gomez

Brawley

Summary

Dynamic manager with a proven track record at Chemdry Natural Clean, excelling in customer service and team collaboration. Enhanced operational efficiency and boosted customer satisfaction through effective problem-solving and task delegation. Skilled in upselling and maintaining strong relationships, driving significant revenue growth while fostering a positive work environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager

Chemdry Natural Clean
04.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Improved marketing to attract new customers and promote business.

Sales Associate

Honda AutoNation
07.2023 - 09.2023
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Setting 1-2 appointments per day.
  • Sending 25 emails per day targeted to costumers with higher trade in value.



Sales Associate

Toyota Camelback
03.2023 - 07.2023
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending the right vehicle based on their needs.
  • Collaborated with team members to achieve monthly sales targets.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Calling our customers with in the store data based to invite them for store promotions.
  • Setting 1 appointment per day.


Uber Partner

Uber And Lyft
10.2021 - 03.2023
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained 5.0 stars positive reviews from passengers on the Uber and Lyft platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Built rapport with passengers through friendly conversation and attentive listening.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Total rides 4,088 on Uber
  • Total rides 4,015 on Lyft

Sales Associate

7 For All Mankind
02.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

Associate

Amazon
04.2018 - 04.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Operator

Pinal Energy LLC.
02.2018 - 04.2019
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Manager

American Janitorial, LLC.
06.2012 - 03.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed detailed plans based on broad guidance and direction.
  • Accomplished multiple tasks within established timeframes.

Associate

InNout
04.2012 - 01.2013


  • Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
  • Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
  • Promoted a positive work environment among colleagues through effective communication skills.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

High School Diploma -

Berkeley High School
Berkeley
04-2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Goal oriented
  • Upselling
  • Sales expertise
  • Task delegation
  • Sales techniques

Certification

  • [Berkshire Sales Skills Bootcamp] Training - [15 weeks]

Languages

English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Timeline

Manager

Chemdry Natural Clean
04.2024 - Current

Sales Associate

Honda AutoNation
07.2023 - 09.2023

Sales Associate

Toyota Camelback
03.2023 - 07.2023

Uber Partner

Uber And Lyft
10.2021 - 03.2023

Sales Associate

7 For All Mankind
02.2019 - 04.2021

Associate

Amazon
04.2018 - 04.2021

Operator

Pinal Energy LLC.
02.2018 - 04.2019

Manager

American Janitorial, LLC.
06.2012 - 03.2016

Associate

InNout
04.2012 - 01.2013

High School Diploma -

Berkeley High School

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Anthony Gomez