Antonio Calderón Navarro

• Provide technical support to end-users.
• Answer questions about product features and resolve use problems.
• Document all issues and generate reports detailing problems and incidents.
• Issue resolution or Escalate to responsible parties.
• Management of linux commands in the terminal.
• Network troubleshooting.
• Perform health checks and troubleshoot applications on linux, unix and windows servers.
• Ensure correct functioning of hardware (hard disks, switches, cables, ports, etc.).

• Preventive and corrective maintenance planning.

• Planning and improvement of electrical installations (120 and 220 volts) and control systems.

• Programming of PLC´s. frequency drivers and pyrometers.

• Maintenance and improvement of various machinery for the manufacture of latex gloves.

• Preventive and corrective maintenance planning.

• Planning and improvement of electrical installations (120, 220 y 440 volts) and control systems.

• Programming of PLC´s. frequency drivers and pyrometers.

• Installation of ignition systems for Industrial ovens.

• Planning and improvement of electrical installations (120, 220 y 440 volts) and illumination.

• Preventive and corrective maintenance planning.

• Maintenance to eletric motors, air extractors and air conditioners.

• Attending and resolving user problems with Hewlett-Packard applications.

• Support information and issue tracking documentations.

• Incident management

• Identity and Access management

• Troubleshooting

• Logs analysis

• Electric and mechanical maintenance to electric motors, molding machines and conveyor belts.

• Installation of electric and control systems.

• Welding and painting.

• Resolution of problems in customer accounts such as programming issues, password recovery and clarification of charges.

• Sales and promotion of new services.