Summary
Overview
Work History
Education
Skills
LANGUAGES SPOKEN
Timeline
About me
Generic
Antonio Carlos Morales Aguilar

Antonio Carlos Morales Aguilar

Yautepec

Summary

Experienced with bridging language barriers and ensuring clear communication. Utilizes linguistic and cultural knowledge to facilitate understanding in various settings. Track record of maintaining accuracy and neutrality, contributing to effective and seamless communication.

Overview

14
14
years of professional experience

Work History

Medical specialized interpreter

VOYCE
01.2024 - 01.2025
  • Adapted quickly to changing environments, enhancing client satisfaction through responsive service.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.

Medical VRI

AMN Healthcare Language Services
01.2018 - 01.2024


  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Service/Medical Interpreter

Language Line Solutions
01.2016 - 01.2018


  • Facilitated effective communication between clients and service providers in diverse settings.

Bilingual customer service agent

SKY Telecommunications
01.2016 - 06.2016
  • Assisted customers in resolving billing inquiries, ensuring clear communication in both English and Spanish.
  • Guided customers through troubleshooting procedures for various telecommunications services.
  • Educated clients on available products and services, promoting effective usage and benefits.

Sales consultant

TRUPER, S.A. de C.V.
01.2013 - 01.2015


  • Developed strong relationships with clients, effectively addressing their needs and concerns.

Freelance English teacher business/management level

NewLingua Language Center
01.2011 - 01.2013


  • Developed engaging lesson plans to enhance student language acquisition and retention.

Education

BACHELORS DEGREE - BUSINESS MANAGEMENT

UNIVERSIDAD FRAY LUCA PACCIOILI
CUERNAVACA, MORELOS
01.2014

TEACHER’S DIPLOMA COURSE - undefined

INETEC INSTITUTO EDUCATIVO
TEMIXCO, MORELOS
01.2011

High School - undefined

J. STERLING MORTON EAST HIGH SCHOOL
CICERO, ILLINOIS
01.2006

Skills

  • Knowledge at a medium-high level in:
  • Windows
  • Microsoft Word, Open Office Writer
  • Excel
  • Internet
  • Fluent bilingualism
  • Client support
  • Professional ethics
  • Client confidentiality
  • Cross-cultural communication
  • Terminology management

LANGUAGES SPOKEN

English- Native speaker, both written and spoken.
Spanish- Native speaker, both written and spoken.

Timeline

Medical specialized interpreter

VOYCE
01.2024 - 01.2025

Medical VRI

AMN Healthcare Language Services
01.2018 - 01.2024

Bilingual customer service agent

SKY Telecommunications
01.2016 - 06.2016

Customer Service/Medical Interpreter

Language Line Solutions
01.2016 - 01.2018

Sales consultant

TRUPER, S.A. de C.V.
01.2013 - 01.2015

Freelance English teacher business/management level

NewLingua Language Center
01.2011 - 01.2013

TEACHER’S DIPLOMA COURSE - undefined

INETEC INSTITUTO EDUCATIVO

High School - undefined

J. STERLING MORTON EAST HIGH SCHOOL

BACHELORS DEGREE - BUSINESS MANAGEMENT

UNIVERSIDAD FRAY LUCA PACCIOILI

About me

I live with my wife and 9 year son in the beautiful state of Morelos in Mexico. In my free time I like to play sports, especially basketball, read and surf the web to keep up to date on what is going on in the world around me. I love spending time with my family. Our favorite activities are going to the park and going to the movies. I look to reach my goal of self-realization as an interpreter/translator with a career based on hard work, professionalism and continuous learning/training. 

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Antonio Carlos Morales Aguilar