Cinema
ANTONIO VARGAS
Bachelor's Degree In International Business And Customs
Tampico
Summary
Bachelor's Degree in International Trade and Customs. Expertise in team leadership and driving business objectives. Unwavering focus on company, team, and individual staff success. Honed skills in effective team leadership and achieving desired outcomes. Dedicated to fostering a collaborative environment for growth and success of all stakeholders.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Call Center Agent
Talk Hub
10.2024 - 01.2025
Company Overview: Cox Communications is a telecommunications company that provides internet, cable TV, satellite, and phone services for both residential and mobile customers.
I worked as a Phone Support Agent at Talk Hub, assisting Cox Communications' clients. My responsibilities included helping customers with their monthly payments, processing service cancellations, and promoting and selling mobile lines.
My primary focus was to provide exceptional customer service, ensuring clients' needs were met effectively and efficiently. As a result of my efforts, I achieved high customer satisfaction levels and successfully increased mobile line sales."**
"Remote Bilingual Customer Service Agent
Teleperformance
10.2022 - 10.2023
- Company Overview:I worked as a Remote Bilingual Customer Service Agent for Ambetter, a health insurance company. My responsibilities included assisting clients who spoke both English and Spanish with various tasks such as processing payments, addressing complaints, and resolving claims. I provided clear and empathetic communication to ensure client satisfaction, handled sensitive information securely, and followed company protocols to deliver efficient and accurate solutions to customer inquiries. This role required strong problem-solving skills, attention to detail, and the ability to switch seamlessly between English and Spanish in a fast-paced environment.
Office Administrative Assistant
Serioffset
09.2019 - 04.2022
- "Assisted in the Administrative Department, managing document organization, coordinating shipments, and ensuring timely delivery of orders to clients."
Education
BBA - International Trade And Customs
Universidad Del Noreste
Tampico, Tamaulipas, Mexico 05.2019 - 05.2024
Skills
- Aptitudes
- Business Intelligence
- Microsoft Office
Accomplishments
Black Belt in Taekwondo:
Trained in the sport and martial art of Taekwondo from white belt to black belt. Participated in multiple tournaments, showcasing discipline, perseverance, and competitive spirit.
Film Participation:
Acted in a high-budget film titled The Return Journey (El Viaje de Regreso), contributing to a professional production and gaining valuable on-set experience.
Personal Information
Date of Birth: 09/21/98
Degree
Bachelor's Degree in International Trade and Customs:
Graduated with a strong academic foundation in global trade regulations, supply chain management, and customs compliance. Developed expertise in international business strategies, trade agreements, and cross-border operations. Proficient in analyzing trade policies and ensuring compliance with customs procedures to facilitate efficient and lawful transactions.
During my studies, I honed skills in negotiation, logistics coordination, and global market analysis. My academic training prepared me to handle the complexities of international trade and customs operations effectively, emphasizing attention to detail, adaptability, and strong communication in a globalized business environment."**
Interests
Read
Timeline
Call Center Agent
Talk Hub
10.2024 - 01.2025
"Remote Bilingual Customer Service Agent
Teleperformance
10.2022 - 10.2023
Office Administrative Assistant
Serioffset
09.2019 - 04.2022
BBA - International Trade And Customs
Universidad Del Noreste
05.2019 - 05.2024
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