Antonio Lopez
California
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Line Cook/Customer Service Cashier
the pita kitchen
02.2022 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
Line Cook/Customer Service Cashier
Rubios coastal grill
01.2021 - 01.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Instituto De Enseñanza Siglo 21
Tijuana Mexico08.2020
Skills
- Janitorial Duties
- Social Perception
- Feedback Acceptance
- Scale Operation
- Sweeping and Mopping
- Telephone Management
- Weighing Items
- Process Transactions
- Billing and Payment Processing
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Line Cook/Customer Service Cashier
the pita kitchen
02.2022 - 08.2023
Line Cook/Customer Service Cashier
Rubios coastal grill
01.2021 - 01.2022
High School Diploma -
Instituto De Enseñanza Siglo 21
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