Apriela Gail Udan
Ifugao,Philippines
Summary
A dedicated professional known for friendly approachability and reliable dependability, with a strong emphasis on discreet confidentiality and effective organisation. Demonstrates resilient perseverance and empathetic communication, ensuring successful collaboration in diverse environments. Committed to leveraging these skills to achieve excellence in future roles.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Domestic helper
Saad AjlanAlAjlan
Riyadh, Kingdom Of Saudi Arabia
2024.10 - 2026.12
- Assisted family members with personal shopping and party arrangements to fulfil special requests.
- Conducted weekly deep-cleaning tasks to uphold hygiene standards.
- Recognised personal needs of each family member to enhance satisfaction levels.
- Created harmonious home environment through effective communication and conflict resolution.
- Demonstrated time management skills by managing various household tasks efficiently.
- Completed daily cleaning, laundry, and household tasks with 100% attention to detail.
Restaurant and Guest House Receptionist
Ramon Rufino
Ifugao, Philippines
2023.01 - 2024.06
- Organised reception area to support professional business image.
- Managed front desk to assist with customer inquiries effectively.
- Tracked complaints to help resolve issues promptly.
- Demonstrated ability to handle multiple tasks efficiently.
- Handled sensitive information with care to ensure privacy.
- Collaborated with team members to assist in planning company events.
- Prioritised tasks to maintain dependable service during peak times.
- Created welcoming environment for guests to ensure prompt support.
- Recorded petty cash transactions accurately to support financial tracking.
- Contributed to 10% increase in sales through exceptional guest service and upselling techniques.
Education
Customer Service Excellence - Hospitality and Tourism Management
Kingston International College
Singapore 2024.12 - 2025.11
Skills
- Friendly approachability
- Reliable dependability
- Discreet confidentiality
- Effective organisation
- Resilient perseverance
- Empathetic communication
Websites
Languages
English
Upper intermediate
Arabic
Elementary
Affiliations
- Any Outdoor Activities
- Reading Books
Timeline
Customer Service Excellence - Hospitality and Tourism Management
Kingston International College
2024.12 - 2025.11
Domestic helper
Saad AjlanAlAjlan
2024.10 - 2026.12
Restaurant and Guest House Receptionist
Ramon Rufino
2023.01 - 2024.06