Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Araceli Magaña

San Antonio

Summary

Experienced Relationship Banker with 10 years in client relationship management and financial strategy development. Skilled in creating customized financial solutions, risk analysis, and problem solving. Proven track record in driving revenue growth, negotiating large transactions, and enhancing commercial relationships to achieve long-term financial goals.

Overview

15
15
years of professional experience

Work History

Business Manager

FANDANGO TRADING
01.2020 - 07.2023
  • Managed all financial aspects of business, including budgeting, forecasting, and financial reporting
  • Oversaw accounting functions, including invoicing, payroll, and financial analysis.

Relationship Manager Team Leader

SANTANDER, Mexico
04.2017 - 10.2019
  • Lead and mentor a team of 2 relationship managers with a combined loan portfolio of 1,600MM Mx, providing guidance and support to achieve individual and team goals
  • Effectively managed and secured the relationship with key clients (annual gross sales between $750MM Mx to $3,000MM Mx), resolving complex issues and providing expert advice on financial solutions
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products improving client retention
  • Obtained the Business Credit Officer level 4 (BCO4) to authorized loans up to 1MM USD.

Regional Product Specialist (Payroll)

SANTANDER
10.2016 - 03.2017
  • Focused on attraction of new payroll clients by selling Santander debit card as a prepaid Payroll to all types of mid–large size companies across the regional (6 states)
  • Responsible of the sales cycle (client’s presentation, solution design, contract, and pricing negotiation) and coordinate business partners across the organization to implement and maintain the product.

Senior Relationship Banker (Large Sized Companies)

CITIBANAMEX
01.2009 - 09.2016
  • Cultivated and managed relationships with automotive and regional top clients, resulting in a 25% increase in client retention and satisfaction
  • Achieved bank growth and profitability goals by effectively managing a portfolio of high-value corporate clients, delivering tailored financial solutions and strategic advice
  • Expertly structured and negotiated credit loans
  • Closely monitored clients to both identify business opportunities and manage risks associated with client transactions and financial products, ensuring compliance with regulatory requirements and internal policies
  • Facilitated the approval of loans and credit applications by analyzing financial information and assessing risk, contributing to a 20% growth in the bank’s lending portfolio
  • Delivered exceptional customer service and resolved complex client issues, enhancing the overall client experience, and building long-term trust.

Education

Bachelor of Industrial Engineering -

UNIVERSIDAD IBEROAMERICANA
León, Guanajuato
12.2006

Skills

  • Decision-Making
  • Client Relationship Management
  • Team Building and Leadership
  • Portfolio Management
  • Financial Analysis
  • Loan Processing
  • Customer Service
  • Cross-Selling Techniques

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Timeline

Business Manager

FANDANGO TRADING
01.2020 - 07.2023

Relationship Manager Team Leader

SANTANDER, Mexico
04.2017 - 10.2019

Regional Product Specialist (Payroll)

SANTANDER
10.2016 - 03.2017

Senior Relationship Banker (Large Sized Companies)

CITIBANAMEX
01.2009 - 09.2016

Bachelor of Industrial Engineering -

UNIVERSIDAD IBEROAMERICANA

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Araceli Magaña