CARLOS A. ARAI AVENDAÑO
Sr. Field Service Specialist
Tijuana
Summary
Results-driven professional guided by strong principles and values, consistently achieving defined goals and objectives while adeptly managing conflicts and making timely decisions. Dynamic and creative individual committed to continuous learning, demonstrating responsibility and professionalism in all endeavors. Proven ability to meet and exceed expectations, leveraging knowledge gained through academic and professional experiences to contribute effectively to organizational success.
Overview
12
12
years of professional experience
Work History
Sr. Field Service Specialist
Honeywell S.A. de C.V.
10.2020 - Current
- Atención de reportes en sitio, reparación, configuración y mantenimiento a equipos HH e impresoras térmicas e industriales, soporte remoto y presencial a usuarios, manejo y control de inventario, control de gastos, manejo de SAP, CRM en distintas localidades de BC.
Ingeniero de Campo
Casuni S.A. de C.V.
10.2014 - 09.2020
- Atención de reportes en sitio, reparación y mantenimiento a cajeros automáticos (ATM´s) de diferentes instituciones bancarias (BBVA, Santander, Banorte, Inbursa, Banjercito), soporte remoto y presencial a usuarios para el correcto funcionamiento de ATM´s.
Ingeniero de Campo
Informática Administrativa del Norte
07.2013 - 07.2014
- Atención de reportes en sitio, reparación y mantenimiento a equipos de impresión y cómputo de distintas marcas (HP, Dell, Samsung, Kyocera, etc.), clonación y creación de imágenes de SO, certificación en equipos de cómputo HP.
Education
Bachelor of Science - Programación de Software
Cecyte
Tijuana, Baja California, Mexico01.2013
High School Diploma -
INEA
Tijuana, Baja California, Mexico 05.2001 -
Skills
Service quality
Reading wiring diagrams
Customer service
Positive attitude
Troubleshooting and repair
MS office
Teamwork and coordination
Team supervision
Technical troubleshooting
Issue escalation
Installation and maintenance
Technical support
Inventory management
Technical analysis
Hardware and software installation
System installation
Problem-solving
Diagnostic skills
Remote support
Hardware repair
Network configuration
Fault diagnosis
Diagnostic testing
Interests
Música, Deporte, Viajar, Tiempo en Familia
Timeline
Sr. Field Service Specialist
Honeywell S.A. de C.V.
10.2020 - Current
Ingeniero de Campo
Casuni S.A. de C.V.
10.2014 - 09.2020
Ingeniero de Campo
Informática Administrativa del Norte
07.2013 - 07.2014
High School Diploma -
INEA
05.2001 -
Bachelor of Science - Programación de Software
Cecyte
Similar Profiles
Heriberto López GarcíaHeriberto López García
Sr. Accounting Specialist at Honeywell Automotive de Mexico, S.A. de C.V.Sr. Accounting Specialist at Honeywell Automotive de Mexico, S.A. de C.V.
Zaida Cristela LazoZaida Cristela Lazo
Regente independiente at SERTAGRI S.A DE C.V/ PROVELSA S.A DE C.VRegente independiente at SERTAGRI S.A DE C.V/ PROVELSA S.A DE C.V
Bogdan Arturo López MéndezBogdan Arturo López Méndez
Accounting Manager at Alliance Consulting, S.A. DE C.V. - Applaudo Studios, S.A. de C.V.Accounting Manager at Alliance Consulting, S.A. DE C.V. - Applaudo Studios, S.A. de C.V.
Brianda Maryly Velasco ValenzuelaBrianda Maryly Velasco Valenzuela
Planner Jr at ParkerPlanner Jr at Parker
Diego Sebastian Lopez GarciaDiego Sebastian Lopez Garcia
Practitioner of Quality Control at Dynasty Golf MexicoPractitioner of Quality Control at Dynasty Golf Mexico