Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arantxa Guzmán Loza

Summary

Economics student passionate about economic development, organizational economics, and gender equity. Experienced in data analysis and econometric projects using tools like Excel, Python, R, and EViews. Skilled in problem-solving, teamwork, and working under pressure. Strong background in social impact through international projects and teaching. Eager to contribute to initiatives focused on poverty reduction and inclusive growth.

Overview

5
5
years of professional experience

Work History

Trainee

Banca Mifel
01.2024 - Current
  • Learned new materials, processes, and programs quickly.
  • Managed and maintained product innovation databases to support data-driven decision-making.
  • Conduct weekly invoicing for debit card products and generate TPV credit reports and performance variations.
  • Analyzed processed data to provide actionable insights and comprehensive reports for cross-functional teams, contributing to product development and improvement strategies.

Customer Excellence Analyst Jr

NU
03.2022 - 06.2022
  • Analyzed customer application data and submitted documentation to ensure accuracy and compliance.
  • Provided multi-channel support by responding to customer inquiries via chat, email, and phone.
  • Identified, categorized, and resolved operational issues impacting the customer experience.

Team Leader Manager

AIESEC
01.2020 - 03.2022
  • Led the Switch 2020 program, organizing volunteer-led talks and exhibitions on the UN 2030 Agenda; oversaw logistics, planning, and project supervision.
  • Achieved numerous successful project sales, contributing to the company’s sustainability goals.
  • Conducted an average of 45 outreach calls to companies to connect them with international talent.
  • Managed a social impact project delivering online summer classes on the UN 2030 Agenda to 70 children.
  • Supervised 13 international volunteers during their stay in Mexico, coordinating logistics, team activities, and personal development seminars.

Education

Bachelor's Degree in Economics -

Universidad Iberoamericana
Ciudad De México
12-2025

High School Diploma -

Tecnológico De Monterrey
Estado De México
06-2019

Skills

  • Proactive
  • Resilient
  • Adaptability
  • Critical Thinking
  • Team collaboration
  • Customer service

Languages

English
Upper intermediate (B2)
German
Elementary (A2)
Spanish

Timeline

Trainee

Banca Mifel
01.2024 - Current

Customer Excellence Analyst Jr

NU
03.2022 - 06.2022

Team Leader Manager

AIESEC
01.2020 - 03.2022

Bachelor's Degree in Economics -

Universidad Iberoamericana

High School Diploma -

Tecnológico De Monterrey

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Arantxa Guzmán Loza