Summary
Overview
Work History
Education
Personal Information
Timeline
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Areeb Quasem

Silver Spring

Summary

A dynamic and certified Enterprise Agile Coach and Product Coach with a solid track record in leading enterprise-level transformations and facilitating the adoption of Agile methodologies alongside product best practices. Known for crafting innovative Agile models, my approach is centered around effective coaching, training, and mentoring across various Agile frameworks. My expertise extends to guiding product development, aligning product vision with actionable roadmaps and growth strategies. My strength lies in guiding teams and leaders towards achieving their strategic goals, effectively utilizing a blend of Agile and product management principles to boost organizational performance and efficiency.

Overview

14
14
years of professional experience

Work History

Enterprise Agile Coach / Trainer/ Product Coach

AQ Solutions (Independent Consultant)
11.2017 - Current
  • Developed a comprehensive Product Investment Lifecycle, integrating key aspects of Product Management, Agile, and UX practices for a government client
  • Led a successful SAFe transformation for a government client, involving extensive training, process re-engineering, and cultural change management to transition to a Lean-Agile framework
  • Guide fellow Agile coaches in establishing organizational objectives, goals, strategies, and metrics, ensuring alignment and successful execution of Agile transformation initiatives
  • Innovated the Agile Dojo concept to expedite Agile training and adoption, tailored to meet the specific needs of diverse teams for multiple clients
  • Established and executed a Scrum Master and Product Owner Mentorship program, garnering widespread implementation for its effectiveness in enhancing Scrum and Product practices, reducing the need for a government client to rely on contractors by 66%
  • Initiated an Agile Center of Excellence and Community of Practices, creating a synergistic environment for shared learning and best practices across multiple organizations
  • Devised the 'PDP' methodology for Agile ceremonies, enhancing team coordination and efficiency
  • Developed and implemented Agile metrics and key performance indicators (KPIs), enabling organizations to measure and optimize their Agile practices effectively
  • Provided targeted coaching to Product Managers on product best practices, focusing on customer-centric development, and strategic planning
  • Facilitated workshops and training sessions on Agile methodologies, including advanced techniques in backlog refinement, user story mapping, and iterative development.

Agile Coach

Allegis
02.2017 - 11.2017
  • Successfully coached the organization in Scrum, Kanban, and SAFe methodologies, enhancing Agile practices at both the team and enterprise levels
  • Established a System Architect team at the Program level, providing critical guidance and support to multiple team-level groups
  • Collaboratively worked with teams to restructure into more efficient, smaller Scrum and Kanban units, optimizing team dynamics and productivity
  • Led interactive workshops focused on Agile principles and frameworks, boosting organizational understanding and application of Agile methodologies
  • Actively assisted teams in the creation and management of Product Backlogs, leading to more organized and prioritized project workflows
  • Instrumental in improving teams’ velocities by at least 25%, significantly enhancing project turnaround times and delivery efficiency
  • Spearheaded the introduction of Kanban methodology within teams, fostering a more flexible and efficiency-driven working environment
  • Provided mentorship on conducting effective Agile ceremonies, resulting in improved meeting productivity and team collaboration.

Agile Trainer

Clear Systems, LLC.
04.2016 - 05.2017
  • Delivered ICAgile certification courses
  • Mentored students in Agile and Scrum principles.

Agile Coach

Capital One
07.2016 - 11.2016
  • Provided comprehensive coaching to teams on Agile best practices, including time-boxing, continuous integration, continuous delivery, test-driven development, paired programming, story mapping, and effective estimation techniques
  • Supported Product Owners and Product Management teams in adopting User-Centered Design practices, enhancing product relevance and user experience
  • Offered mentorship to Scrum Masters and Release Train Engineers in servant leadership principles, fostering a collaborative and empowering team environment
  • Collaborated with System Architects to clarify and optimize their roles within the Agile Release Train framework, ensuring alignment with Agile methodologies and efficient project execution.

Agile Coach

GovernmentCIO
01.2016 - 05.2016
  • Effectively guided three teams at the Department of Veterans' Affairs in transitioning from Waterfall to Agile methodologies in just 45 days, achieving a rapid and successful shift in project management approaches
  • Provided extensive coaching and mentorship in Scrum, SAFe, and DevOps practices, enhancing team capabilities and adaptability to modern development methodologies
  • Educated team members in advanced techniques of automation, continuous integration, and continuous delivery, leading to more efficient and streamlined development processes
  • Created and disseminated comprehensive training materials and workshops, playing a key role in the organization-wide Agile Transformation initiative
  • Delivered specialized training courses for Scrum Masters, focusing on best practices, role responsibilities, and strategies to improve team dynamics and performance.

Agile Coach

Blue Canopy
09.2014 - 12.2015
  • Lead Agile Transformation for government client transitioning from Waterfall to Agile
  • Facilitated Daily Scrums, Sprint Planning, Sprint Reviews, and Sprint Retrospectives for a team working on a .NET and SQL project
  • Assisted team members in writing test cases in Gerkin
  • Taught team members Test Driven Development practices
  • Empowered team to self-organize and grow cross-functionality
  • Removed impediments from Scrum Team and enabled improvement in team delivery and commitment
  • Coached internal team members and government client on Scrum principles
  • Sat in other Scrum Teams' ceremonies and advised them on Scrum best practices
  • Worked extensively with the Product Owner to ensure the backlog was always updated
  • Leveraged Microsoft Team Foundation Server to manage user stories, tasks, and backlogs.

Scrum Master

Capital Blue Cross (Dominion Dental)
02.2014 - 09.2014
  • Facilitated Daily Scrums, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
  • Worked with Product Owner to write User Stories and Acceptance Criteria
  • Empowered team to self-organized and grow cross-functionality
  • Removed impediments from team.

BI Engineer

Hobsons
12.2013 - 02.2014
  • Played a crucial role in maintaining and enhancing the performance of the Common Application software, ensuring its reliability and user-friendliness for educational institutions and applicants
  • Developed and executed complex SQL queries in MySQL Workbench to extract, analyze, and report data, aiding in critical decision-making processes and operational improvements
  • Collaborated with cross-functional teams to identify data needs and optimize database queries for better performance and accuracy
  • Conducted regular data quality checks and maintenance activities to ensure the integrity and accuracy of the information stored in the database.

Database Engineer

Telarix
06.2012 - 07.2013
  • Provided comprehensive technical support for the ixLink Telecommunications product, ensuring optimal performance and reliability for users
  • Led the coordination of new internal support projects, streamlining processes and enhancing team collaboration and project management
  • Skillfully wrote and executed SQL queries in SQL 2008 for in-depth data analysis and backend management, contributing to data-driven decision-making
  • Developed and maintained stored procedures to automate repetitive and complex database tasks, increasing operational efficiency
  • Designed and generated insightful reports using SQL Server Reporting Services (SSRS), aiding in the visualization and interpretation of data trends
  • Utilized SQL Server Integration Services (SSIS) for effective data integration, ensuring data accuracy and consistency across various platforms.

Software Developer/Analyst

Ellucian
01.2012 - 06.2012
  • Handled troubleshooting, analysis, and resolution of complex issues in the Ellucian Recruiter software, significantly enhancing system reliability and user satisfaction
  • Delivered exceptional customer support to external clients, ensuring swift and effective resolution of queries and maintaining high standards of client service
  • Efficiently resolved a high volume of internal and external tickets for the Recruiter software, demonstrating strong problem-solving skills and attention to detail
  • Designed and generated comprehensive SQL reports using SQL Server Reporting Services (SSRS), providing key insights and aiding in data-driven decision-making processes.

Mobile Developer

Infusive Tek
07.2011 - 12.2011
  • Pioneered the development of the company's inaugural mobile magazine, showcasing innovation and technical expertise in mobile content delivery
  • Collaborated effectively in a dynamic team environment to design and launch iOS applications for the iPhone, contributing to the company's expansion into the mobile app market.

Technical Analyst

Optimal Solutions Group, LLC
03.2010 - 06.2011
  • Led the development and launch of the company's website, showcasing technical proficiency in web design and user experience optimization
  • Managed the Help Desk, providing prompt and effective responses to technical inquiries, ensuring customer satisfaction and operational continuity
  • Expertly addressed and resolved a range of complex technical issues, demonstrating strong problem-solving skills and technical acumen.

Education

GIS -

University of Maryland, College Park
12.2012

Personal Information

Title: SPC6

Timeline

Enterprise Agile Coach / Trainer/ Product Coach

AQ Solutions (Independent Consultant)
11.2017 - Current

Agile Coach

Allegis
02.2017 - 11.2017

Agile Coach

Capital One
07.2016 - 11.2016

Agile Trainer

Clear Systems, LLC.
04.2016 - 05.2017

Agile Coach

GovernmentCIO
01.2016 - 05.2016

Agile Coach

Blue Canopy
09.2014 - 12.2015

Scrum Master

Capital Blue Cross (Dominion Dental)
02.2014 - 09.2014

BI Engineer

Hobsons
12.2013 - 02.2014

Database Engineer

Telarix
06.2012 - 07.2013

Software Developer/Analyst

Ellucian
01.2012 - 06.2012

Mobile Developer

Infusive Tek
07.2011 - 12.2011

Technical Analyst

Optimal Solutions Group, LLC
03.2010 - 06.2011

GIS -

University of Maryland, College Park

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Areeb Quasem