Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ariana Díaz Orozco

Ariana Díaz Orozco

Marketing Degree
Ciudad De México

Summary

Focus on service, collaboration, assertive communication, innovation with value, results orientation and KPI's. Experience in loyalty program, PR, sales, negotiation, new alliances, development of new products, post-sale service, activations, accounts, OOH, mass and digital media, tangible and intangible experiential marketing, creation of new Experiences.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Leader of Experiences and Public Relations

Club Premier
Ciudad de México
03.2020 - 07.2022

EXPERIENCES AND AUCTIONS:

  • Creative ideas for new experiences/events
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Planning and monitoring the execution of events.
  • Budget planning with positive ROI.

MARKETING:

  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • 360 marketing plan for the areas: Banks, Retail, Hotels, Rental Companies and Taxis. Adaptation of pandemic plans. Budget monitoring, goal achievement, communication with big and small data.
  • Created plans and communicated deadlines to complete projects on time.

PUBLIC RELATIONS: Development of a new pandemic strategy.

  • Media communication plan for PR, problem solving, negotiation with brand ambassadors, interviews with spokespersons, media events, creation and review of press releases, editorial calendar.
  • Resolved problems, improved operations and provided exceptional service.

Marketing and Public Relations Specialist

Club Premier
Ciudad de México
05.2015 - 03.2020

MARKETING:

  • Brand relaunch (2016) and positioning campaign: OOH, POP activations, sponsorships and strategic guidelines.
  • Development of a 360 marketing plan for different verticals: Banks, Retail, Hotels, Rental Companies and Taxis.
  • Produced external communications.

PUBLIC RELATIONS:

  • Brand visibility, reputation, credibility and empathy.
  • Press releases, launch events, journalist tips, special activities. Attention to the media in coverage and development of long-term relationships with opinion leaders.
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Aligned projects and daily activities with company vision, strategies and tactics.

Commercial Account Manager

Servicios de Anuncios Publicitarios
Ciudad de México
03.2014 - 05.2015
  • Processed daily mail, email and phone calls from customers and producers to generate new business.
  • Analyzed client needs to identify coverage solutions and produced policy and quotes.
  • Prepared customer presentations and demonstrations of products to solicit new business.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Project Leader

Archer Troy Publicidad
Ciudad de México
05.2013 - 02.2014
  • Observed progress of each project, examined risks and coordinated contingency plans.
  • Managed team meetings and discussed project's goals and objectives.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.

Commercial Executive

Servicios de Anuncios Publicitarios
Ciudad de México
02.2013 - 04.2013

Establishes the new office in Mexico City.

Commercial Account Executive

Vasa Solutions Publicidad
Ciudad de Méxco
03.2011 - 01.2013
  • Generation of new business, portfolio growth, development of 3 completely new clients. Coordination of activations, video recording and editing, photo for digital campaigns, web pages and brand image development.
  • Orchestrated and worked with teams to maximize impact.
  • Used solution approach to selling and creating value for customers.

Education

Bachelor of Marketing -

ITESM CCM
Ciudad De México
08.2005 - 05.2010

Skills

Public and Media Relations

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Additional Information

INTEGRAL CREATIVITY COURSE: Generation of disruptive ideas, transmedia communication, strategic thinking, creativity + business + ideas, digital creativity, design thinking, trends, presentation techniques, storytelling and innovation. Professors recognized in the field of creativity and innovation.
January – March 2016. Mexican School of Creativity.

COACHING: Focused on leadership, emotional intelligence and decision making. 2017

MENTORING: Focused on professional growth, leadership of the new work team and presentations to achieve objectives. November 2019 – January 2020.

APPLIED DIGITAL MARKETING CERTIFIED: 360º marketing plan, digital marketing, SEO, Pay Per Click, Email Marketing, Social Media Marketing, Content Marketing. Development of a real project. February – June 2020. University of the Valley of Mexico Online.

WHITE BELT LEAN SIX SIGMA CERTIFICATION: Course focused on acquiring continuous improvement and productivity. May - June 2021.

Timeline

Leader of Experiences and Public Relations

Club Premier
03.2020 - 07.2022

Marketing and Public Relations Specialist

Club Premier
05.2015 - 03.2020

Commercial Account Manager

Servicios de Anuncios Publicitarios
03.2014 - 05.2015

Project Leader

Archer Troy Publicidad
05.2013 - 02.2014

Commercial Executive

Servicios de Anuncios Publicitarios
02.2013 - 04.2013

Commercial Account Executive

Vasa Solutions Publicidad
03.2011 - 01.2013

Bachelor of Marketing -

ITESM CCM
08.2005 - 05.2010
Ariana Díaz OrozcoMarketing Degree