Summary
Overview
Work History
Education
Skills
Software
Additional Information
Timeline
Generic

ARIANA BECERRA MÁRQUEZ

Marketing Communications Head: Digital Marketing And PR Expertise
CDMX

Summary

Expert in planning and implementing communication, public relations and digital marketing/social media brand strategies focused on customer retention and prospecting while driving revenue, sales and optimizing budgets. Goal-oriented content marketing specialist sensitive to the social media landscape. Over 15 years' solid experience in the retail, beauty, luxury, lifestyle and recently banking industries. Business approach with leadership analytical proven abilities. Worked closely with global managers, operational departments and multidisciplinary agencies to ensure brand was effectively penetrating international markets to exceed KPI. Talented in identifying and capitalizing on emerging market trends, revenue opportunities. Developed and executed processes for new creation Marketing areas. Agile work in fast-paced environments with tight deadlines. Led teams up to 11 people.

Overview

17
17
years of professional experience
3
3
Languages

Work History

PR & Comms Regional Manager (MX & LATAM)

Montblanc
07.2023 - Current
  • Annual paid offline media and PR /Comms strategy development and budget management for both Mexico and LATAM.
  • Local media, events, activations and influencer marketing planning and implementation aligned to global guidelines to exceed PR KPI while increasing traffic to POS.
  • Expanded regional presence by researching potential media and influencers alliances and developing strategic partnerships.

Digital Marketing Strategy Lead, Elektra/B.Azteca

Grupo Salinas
04.2022 - 03.2023

Developed, supervised and executed digital media ad campaigns planning and implementation in Meta, TikTok, Google for the Crédito y Cobranza and BIG Empresarial Banco Azteca's BU. Digital marketing annual planning and budget management. Overall digital performance assessment and campaigns/SEM optimization analysis vs KPI. Audiences generation in alliance with BI for customer retention and potential acquisition. Marketing automation (CRM-Mailing) content and segmentation strategy planning and implementation for Elektra. Elektra e-commerce, social media channels and newsletter digital content assessment, planning and revamp strategy. Digital marketing, design and social media agency management.

  • Elektra.mx visual and graphic line revamp strategy.
  • Ricardo Salinas Pliego Buen Fin initiative on social media with 10% discount promotional code to redeem in Elektra e-commerce: +298% sales increase vs last hour = $31.3mdp total sales.
  • Banco Azteca's Credit BU, 2022/23 AON digital paid media annual strategy with +20% KPI goal (2022)

Head of Digital Communication, Elektra

Grupo Salinas
06.2021 - 03.2022

Implemented communication/content, social media and influencer marketing strategies aimed to improve the brand's digital presence and reputation across social media channels in order to meet commercial goals. Supervised social media operation. Established customer support communication and processes. In store activations with social media amplification. Crisis management.

  • Elektra, baz súper app, and Banco Azteca (Cobranza) influencer marketing and social media strategy. +250 influencers SOW.
  • @ElektraAyuda Twitter strategy and launch for customer support focus. +30% complaints solved.
  • Ricardo Salinas Pliego social media initiatives for Grandparents Day, Buen Fin + CyberMonday, Christmas and Elektra Anniversary: +4.4m interactions +17.1m impressions +12.7 followers on IG.

Influencer Marketing & PR Consultant

COTY LATAM, KNIGHT & PAWN
02.2020 - 02.2021

IM, Digital Marketing and PR regional strategies development aligned to stakeholders and local retailers needs in alliance with local fashion houses. Regional Marketing plan execution and third parties briefing: photoshoots, local campaigns, in store events and commercial activities coordination. Luxury Fragrances: Gucci, Lacoste, Calvin Klein, Hugo BOSS, Marc Jacobs, Tiffany & Co. and Burberry; Consumer Brands: Max Factor and Covergirl for Peru, Panama, Costa Rica, Colombia.

  • 8 page non-paid coverage for BOSS Bottled on Esquire.
  • 9 page non-paid coverage for Marc Jacobs in InStyle.
  • +50% organic social media support through content creators.
  • +15% impressions vs forecast for BOSS Father's Day social media campaign in alliance with local retailer.

Digital PR & Influencer Marketing Sr. Manager

ANTERA BEAUTY & FRAGRANCE CORP.
03.2018 - 12.2019

Annual budget management for the region. Liaised with sales, e-commerce and external digital teams to meet commercial goals. Retail oriented PR strategies to drive sales, increase reach and engagement through their social media and e-commerce to ensure costumer growth. In-house Influencer Marketing SOW development, processes and own database.

  • Influencer Marketing division with 50% increase vs 2017 database.
  • In-house PR development model with $3mil annual budget efficiency for the company.
  • Flower Beauty launch with Drew Barrymore PA coordination and logistics: overall coverage ROI 18:1
  • DECIEM Valentine's Day in store event with 25 non-paid top influencers: 150+ instastories coverage + $110,000 MXN sales.
  • Lacoste L.12.12, 2018 Christmas and 2019 Panache shootings with $100,000 USD and $350,000 USD ROI each. (6:1/5:1)
  • e.l.f. Cosmetics e-commerce IM launch with 15% coupon redemption and 60 local influencers reached.

Digital Marketing &PR Sr. Manager

ANTERA BEAUTY & FRAGRANCE CORP.
01.2016 - 03.2018

Implemented PR and Digital aligned with global brand strategies focused on commercial goals, KPI and ROI objectives to increase both awareness and drive sales. Supervised digital paid media campaigns implementation in social media and programmatic platforms to meet any stage funnel KPI. Events coordination and production for the entire company portfolio (50) in alliance with local retailers, third parties and boutiques. Business partners (Liverpool, El Palacio de Hierro, Sears) support to meet commercial needs such as in-store events and manage stock priorities to increase store traffic while strengthening stakeholders relations.

PR Consumer Account Manager

EDELMAN
06.2015 - 12.2015

PR & Communication Account Director

LENOM-pb
04.2014 - 02.2015

Online Editor for the Luxury Segment

EDITORIAL TELEVISA
10.2013 - 03.2014

Vogue Mexico & Latin America Online EIC

CONDÉ NAST OF MEXICO AND LATINAMERICA
01.2011 - 10.2013

PR Account Manager

BÁSICAMENTE COMUNICACIÓN
05.2010 - 12.2010

Jr. BM for Hipódromo and Granja Las Américas

CIE GROUP, CIE LAS AMÉRICAS
05.2009 - 05.2010

Account Supervisor/Planner

VALE EURO RSCG ADVERTISING GROUP
02.2007 - 04.2009

Education

MKT: Experiential & Digital, Postgraduate Program -

Tecnológico De Monterrey, Campus Santa Fe
09.2019 - 2020.02

Master Degree in Integral Marketing -

Universidad Anáhuac, México Norte
08.2005 - 2007.08

Bachelor Degree in Communication -

Universidad Anáhuac, México Sur
08.2001 - 2005.05

Skills

    Strategic Media & Marketing Planning

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Software

MS Office/IOs

Adobe Analyics

Google Analytics

Facebook Ads

Google Ads/DV360

TikTok for Business

HypeAuditor/Tagger Media

Additional Information

  • Best PR & Influencer Marketing Strategy Award , COTY LATAM Luxury Distributor Conference (2018, 2019)
  • YouTube “Diversifying Your Revenue” Workshop , Expert Mentor. (June, 2018)
  • The Digital Era as a Pillar for Innovation” Conference , Guest Speaker. (April, 2014)
    Universidad Anáhuac MAYAB, Mérida


Timeline

PR & Comms Regional Manager (MX & LATAM)

Montblanc
07.2023 - Current

Digital Marketing Strategy Lead, Elektra/B.Azteca

Grupo Salinas
04.2022 - 03.2023

Head of Digital Communication, Elektra

Grupo Salinas
06.2021 - 03.2022

Influencer Marketing & PR Consultant

COTY LATAM, KNIGHT & PAWN
02.2020 - 02.2021

MKT: Experiential & Digital, Postgraduate Program -

Tecnológico De Monterrey, Campus Santa Fe
09.2019 - 2020.02

Digital PR & Influencer Marketing Sr. Manager

ANTERA BEAUTY & FRAGRANCE CORP.
03.2018 - 12.2019

Digital Marketing &PR Sr. Manager

ANTERA BEAUTY & FRAGRANCE CORP.
01.2016 - 03.2018

PR Consumer Account Manager

EDELMAN
06.2015 - 12.2015

PR & Communication Account Director

LENOM-pb
04.2014 - 02.2015

Online Editor for the Luxury Segment

EDITORIAL TELEVISA
10.2013 - 03.2014

Vogue Mexico & Latin America Online EIC

CONDÉ NAST OF MEXICO AND LATINAMERICA
01.2011 - 10.2013

PR Account Manager

BÁSICAMENTE COMUNICACIÓN
05.2010 - 12.2010

Jr. BM for Hipódromo and Granja Las Américas

CIE GROUP, CIE LAS AMÉRICAS
05.2009 - 05.2010

Account Supervisor/Planner

VALE EURO RSCG ADVERTISING GROUP
02.2007 - 04.2009

Master Degree in Integral Marketing -

Universidad Anáhuac, México Norte
08.2005 - 2007.08

Bachelor Degree in Communication -

Universidad Anáhuac, México Sur
08.2001 - 2005.05
ARIANA BECERRA MÁRQUEZMarketing Communications Head: Digital Marketing And PR Expertise