Aris M. De Aguinaga
Team Lead
Guadalajara
Summary
Proven leader with extensive experience at Avantive Solutions, adept in team supervision and problem-solving. Enhanced team productivity and individual performance through innovative coaching and mentoring. Achieved consistent sales growth by fostering teamwork and collaboration. Skilled in quality improvement and people management, with a track record of exceeding performance expectations.
Overview
6
6
years of professional experience
Work History
Team Leader
Avantive Solutions
11.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Senior Representative
Avantive Solutions
11.2021 - 11.2022
- Identified customer needs by asking appropriate, open-ended questions.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Led training sessions for new team members to quickly onboard them into the sales process.
Sales Representative
Avantive Solutions
02.2021 - 11.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
Appointment Setter Supervisor
WizChimp
08.2018 - 04.2019
- Set appointments with potential customers for Legal Advices.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
- Acted as first point of contact and set appointments for prospective clients.
Education
High School Diploma -
COBAEJ PLANTEL 12
Calle Margarita Maza De Juárez 05.2001 -
Skills
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Problem-Solving
Mentoring
Quality Improvement
Documentation And Reporting
People Management
Coaching
Leading Team Meetings
Overtime Management
Timeline
Team Leader
Avantive Solutions
11.2022 - Current
Senior Representative
Avantive Solutions
11.2021 - 11.2022
Sales Representative
Avantive Solutions
02.2021 - 11.2021
Appointment Setter Supervisor
WizChimp
08.2018 - 04.2019
High School Diploma -
COBAEJ PLANTEL 12
05.2001 -
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