Arlene Puente
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Considered hardworking, ethical, detail-oriented with an agile mentality in a constant learning process. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
Work History
Business Sales Manager
Dillard's
10.2013 - 12.2023
- Established and recommended equipment purchases from client requirements
- Grew revenue with profitable pricing structures and strategic discount plans
- Maintained supply quality by enforcing procurement policies and procedures
- Sustained high customer satisfaction rates with problem resolution and feedback loops
- Oversaw clerical staff, directing and monitoring sales activities
- Persuaded potential customers to purchase items using demos and product samples
- Elevated team productivity using practical training and motivational strategies
- Developed and controlled sales programs through staffing and training initiatives
- Boosted interest in company offerings through promotional events and initiatives.
Restaurant Hostess
Great America/ Theatre/Julio's
06.2008 - 11.2013
- Stayed positive and upbeat, expertly managing service issues and conflicts
- Assisted with efficient and successful operations by helping facilitate communications between front and back of house teams.
Education
Diploma -
Del Valle HS
EP, TXBusiness Administration -
EPCC
EP, TXSkills
- Adaptive Capacity
- Creativity
- Leadership
- Active Learning
- Time Management
- Sales Coaching
- Service Orientation
- Persuasion
- Innovation
- Direct Sales
- Business development and planning
- Customer Service
Languages
English
Spanish
Timeline
Business Sales Manager
Dillard's
10.2013 - 12.2023
Restaurant Hostess
Great America/ Theatre/Julio's
06.2008 - 11.2013
Diploma -
Del Valle HS
Business Administration -
EPCC
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