Armando bello
Summary
Dynamic delivery driver with a proven track record at FedEx Ground, recognized for enhancing customer satisfaction through timely deliveries and effective issue resolution. Skilled in GPS navigation and maintaining a safe driving record, I excel in teamwork and time management, ensuring efficient operations in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Fed Ex Ground
09.2022 - 06.2025
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Delivery Driver
Amazon
02.2018 - 09.2022
- Operated delivery vehicles following safety regulations and traffic laws.
- Loaded and unloaded packages efficiently to ensure timely deliveries.
- Maintained accurate logs of delivery activities for tracking purposes.
- Communicated with customers regarding delivery status and scheduling changes.
- Conducted routine vehicle inspections to ensure proper maintenance and safety.
- Navigated routes using GPS technology to optimize delivery efficiency.
- Assisted in training new drivers on company policies and procedures.
- Resolved customer inquiries and issues promptly to enhance satisfaction levels.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
GED -
Bachilleres
Calle Chinamaca Acapulco Gro.06-2007
High School Diploma -
Secundari Federal #6 Tierra Y Liberta
Colonia Emiliano Zapata Acapulco Gro09-2004
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Attention to detail
- Safe driving
- Safe driving record
- GPS navigation
- Heavy lifting
Accomplishments
- Received the Driver achievement award at Amazon in March 2021.
- Initiated 5 new routes that reduced delivery time by 80%.
Languages
English
Advanced (C1)
Timeline
Delivery Driver
Fed Ex Ground
09.2022 - 06.2025
Delivery Driver
Amazon
02.2018 - 09.2022
GED -
Bachilleres
High School Diploma -
Secundari Federal #6 Tierra Y Liberta
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