Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Armando Erubey Morales Manqueros

Matamoros, Tamaulipas

Summary

Dynamic and results-oriented professional with a proven track record at Didi, where I enhanced customer satisfaction through meticulous route planning and vehicle maintenance. Skilled in negotiation and safety awareness, I excel in fast-paced environments, demonstrating a strong team player attitude and a commitment to continual improvement. Diligent Desired Position with background in delivering goods efficiently and safely. Demonstrates reliability and strong organizational skills, ensuring timely deliveries and customer satisfaction. Known for excellent route planning and communication abilities.

Overview

Work History

Repartidor

Didi
09.2024 - Current
  • Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
  • Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
  • Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
  • Handled fragile items carefully, reducing instances of damage during transit and increasing client satisfaction levels.

Cobrador

Pronatam
08.2024 - 10.2024
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.
  • Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.

Seguridad

C-TEA
06.2024 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

G.E.D -

El Centro Collage
801 Main St Dallas Tx
10.2016

Skills

  • Safety awareness
  • Local geography knowledge
  • Route Planning
  • Vehicle Maintenance
  • Fast Typing Speed
  • Work independently
  • Documentation preparation
  • Deadline-oriented
  • Team player attitude
  • Professionalism and Etiquette
  • Strong Vocabulary
  • Typing Software Familiarity

Languages

English
Advanced (C1)
Spanish
Upper intermediate (B2)

Timeline

Repartidor

Didi
09.2024 - Current

Cobrador

Pronatam
08.2024 - 10.2024

Seguridad

C-TEA
06.2024 - 08.2024

G.E.D -

El Centro Collage

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Armando Erubey Morales Manqueros