Arturo Acosta Vazquez
El Paso, Texas
Summary
Proven track record in customer satisfaction and teamwork, demonstrated at Pieology, where I excelled in utilizing precision in pizza making and addressing customer needs. Skilled in cash handling and maintaining composure under pressure, I consistently exceeded service goals, ensuring high-quality outcomes in fast-paced environments. Expertise in heavy lifting and meticulous tile setting highlights my versatile skill set.
Overview
2
2
years of professional experience
Work History
Pizza Maker
Pieology
11.2023 - 03.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Attended customer's petitions and expectations.
Customer Service Cashier
Custom World
05.2023 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Tile Setter
Roberto
04.2022 - 09.2022
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Maintained a safe work environment through proper use of tools, equipment, and adherence to safety protocols.
- Reviewed blueprints and specifications to determine labor and materials that would be required to complete tiling project.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
Education
High School Diploma -
University of Texas At El Paso
El Paso, Texas06.2028
Skills
- Teamwork and Collaboration
- Customer Service
- Heavy Lifting
- Cash Handling
- Customer Complaint Resolution
- Merchandise Restocking
- Flexible Schedule
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Pizza Maker
Pieology
11.2023 - 03.2024
Customer Service Cashier
Custom World
05.2023 - 09.2023
Tile Setter
Roberto
04.2022 - 09.2022
High School Diploma -
University of Texas At El Paso
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