Proven track record in enhancing retail and event security, notably with Ross Dress For Less, by implementing effective loss prevention strategies and fostering strong team communication. Skilled in data analysis and relationship building, achieving significant improvements in safety and customer service. Demonstrates exceptional detail orientation and investigative abilities, ensuring a secure and welcoming environment for all.
Hi, I’m
Arturo Avila
Chula Vista, California,CA
Summary
Overview
14
years of professional experience
Work History
Ross Dress For Less
Store Protection Specialist
03.2022 - 09.2023
Job overview
- Created a strong deterrent against shoplifting through high-visibility patrolling both inside the store.
- Ensured a safe shopping environment for customers by identifying potential safety hazards and taking corrective action.
- Supported store management during emergency situations, coordinating evacuation procedures and liaising with first responders if required.
- Worked closely with other departments within the store to promote teamwork and communication regarding safety concerns or suspicious activity observed during shifts.
- Trained new Store Protection Specialists on company policies, procedures, and best practices for maintaining a secure retail environment.
Target
Seasonal Retail Sales Associate
11.2021 - 01.2022
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Used in-store system to locate inventory and place special orders for customers.
Fundación Entijuanarte
Event Production Coordinator
10.2017 - 11.2019
Job overview
- Greeted students and guests with warm and welcoming demeanor.
- Scheduled client meetings and maintained office organizational standards.
- Provided feedback on programming types and impact on event team.
- Reported event performance, attendees and specific event feedback.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future productions.
- Enhanced event production quality by coordinating with various teams and ensuring seamless communication.
- Trained and supervised event staff to complete tasks on time.
Fundación Entijuanarte
Assistant Event Coordinator
10.2009 - 09.2017
Job overview
- Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
- Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
- Assisted in compliance with safety regulations at venues by working closely with security personnel during large-scale events.
- Managed volunteer recruitment and training efforts to build a reliable support staff for various events.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
Education
Instituto Tecnologico De TijuanaTijuana, Baja California, Mexico
Bachelor of Science from Chemical Engineering
07.2020
University Overview
Preparatoria Federal Lazaro CardenazTijuana, Baja California, Mexico
High School Diploma
07.2009
University Overview
Skills
- Incident Reporting
- Physical Security Measures
- Investigative abilities
- Loss prevention strategies
- Detail Oriented
- Inventory Auditing
- Retail Operations
- Data Analysis
- Data Entry
- Customer Service
- Work Planning and Prioritization
- Relationship Building
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Store Protection Specialist
Ross Dress For Less
03.2022 - 09.2023
Seasonal Retail Sales Associate
Target
11.2021 - 01.2022
Event Production Coordinator
Fundación Entijuanarte
10.2017 - 11.2019
Assistant Event Coordinator
Fundación Entijuanarte
10.2009 - 09.2017
Instituto Tecnologico De Tijuana
Bachelor of Science from Chemical Engineering
Preparatoria Federal Lazaro Cardenaz
High School Diploma
Similar Profiles
Phylis CovingtonPhylis Covington
Loss Prevention Associate at Ross Dress For DressLoss Prevention Associate at Ross Dress For Dress
Sarah VeaSarah Vea
Retail Sales Associate at Ross Dress for LessRetail Sales Associate at Ross Dress for Less
Cinara WilliamsCinara Williams
Store Associate at Ross Dress for LessStore Associate at Ross Dress for Less
Antron EvansAntron Evans
Stock Manager at Ross Dress for LessStock Manager at Ross Dress for Less
Aiden GalavizAiden Galaviz
Associate at Fresh FillAssociate at Fresh Fill