ARTURO FLORES GUZMÁN
Toluca
Summary
Dedicated Transportation Specialist with a background in Supply Chain and Logistics within the Automotive Industry. Strong skills in vendor relations, problem-solving, and streamlining processes to enhance efficiency and reduce costs. Proven track record of collaborating with cross-functional teams to achieve seamless logistics and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Transportation Specialist/Supply Chain Coordinator
07.2021 - Current
- Coordinate inbound and outbound shipments with transportation providers and stakeholders in the plant (Security, Traffic Department, Warehouse, Planning Department).
- Support collaboration between different stakeholders (LSP, supplier, TMC execution tower and management, regional purchasing, and IT service providers).
- Leads Single Quote Requests and Requests for Quotation topics between the TMC planning team and the Purchasing team.
- End-user function for SAP-TMS and data maintenance as needed.
- Supplier compliance with TMC processes includes continual supplier retraining, monitoring of compliance, and escalating issues for support.
- Clarifies deviations and questions from invoice checking, and supports the claims process for LSP.
- First contact for escalation handling in communication with the execution control tower.
- Understanding of plants specific needs, volumes, master data, and forecast.
- Lead Continuous Improvement Projects (CIP) related to transportation improvements (transit time reductions, cost reductions, frequency reduction, different truck types, etc.).
- Complete assigned tasks within the project to ensure the project is delivered within the appropriate schedule.
- Participated in sustainability initiatives, aiming to reduce the environmental impact of supply chain operations.
- Coordinated emergency response strategies for supply chain disruptions caused by external events.
- Analysed market trends to anticipate supply challenges and developed strategies to mitigate risks.
- Formulated operational and administrative procedures to streamline processes.
- Prepared and presented reports on supply chain metrics to the management, highlighting achievements and areas for improvement.
- Implemented new logistics strategies, reducing delivery times and enhancing customer satisfaction.
- Conducted regular performance reviews, identifying areas for improvement and implementing corrective measures.
- Enhanced supplier partnerships through regular communication and joint problem-solving sessions.
Supply Chain Manager
ProTrans México
08.2016 - 06.2021
- Track and trace intra-Mexico/Cross-border (milk runs, LTL, TL, and unplanned services).
- Developed and implemented supply chain strategies to optimise logistics and reduce operational costs.
- Established strong relationships with suppliers and vendors to negotiate contracts and ensure reliable service delivery.
- Mentored junior supply chain staff, providing guidance on best practices and fostering professional development.
- Collaborated with sales and marketing teams to align supply chain capabilities with customer demand and market trends.
- Logistics plan accuracy for the 3PL account.
- Strong customer communication, reporting on time any deviations in the daily operations, and providing preventative actions in order to avoid additional costs.
- Analyse logistics data to achieve the company's KPIs accordingly.
- Coordinated forwarding transportation with external contractors.
- Facilitated cross-functional meetings to discuss supply chain issues, fostering a culture of continuous improvement.
- Collaborated with sales and marketing teams to align supply chain strategies with customer demand forecasts.
Senior Account Executive: Land imports Broker
Dicex, S.A. de C.V.
01.2014 - 08.2016
- Daily customs follow-up for General Motors engines and vehicles.
- Management of shipment notifications for all containers (railway or overland transportation).
- Generate custom invoices, including COVE, in the TMS custom system.
- Customer and distribution warehouses follow up (with Ferromex, KCS, and carriers).
- Monthly customs declaration process.
- Overland Import, Automotive Industry.
- Customs declaration review from Nuevo Laredo.
- Mexican customs law administration.
- Verify with the customer their customs declaration.
- Teamwork with traffic executives at Nuevo Laredo to review customs declaration process.
- Weekly KPIs of customs declarations (corrections and reason codes).
- Continuous training in custom legislation.
Education
Bachelor’s degree - International Trade
Instituto Universitario del Estado de México (IUEM)
Metepec, MEX08.2013
Master - Business Administration and Company Development
Instituto Universitario del Estado de México (IUEM)
Metepec, MEX02.2022
Skills
- Customer service excellence
- Fluent and effective negotiation
- Clear verbal communication
- Team Leadership
- Negotiation and communication
- Business intelligence tools usage
- SharePoint site management
- Multitasking abilities
- Conflict resolution techniques
- Data analytics
- Supplier relationship management
- Continuous improvement process
- Risk mitigation
- Sustainability initiatives
- Logistics coordination
- Interdepartmental coordination
- Transportation management systems knowledge
- Compliance adherence
Languages
English
Upper Intermediate
B2
Timeline
Transportation Specialist/Supply Chain Coordinator
07.2021 - Current
Supply Chain Manager
ProTrans México
08.2016 - 06.2021
Senior Account Executive: Land imports Broker
Dicex, S.A. de C.V.
01.2014 - 08.2016
Bachelor’s degree - International Trade
Instituto Universitario del Estado de México (IUEM)
Master - Business Administration and Company Development
Instituto Universitario del Estado de México (IUEM)