Síntesis profesional
Información general
Experiencia laboral
Estudios
Competencias
LANGUAGES SPOKEN
Cronología
BusinessAnalyst
Arturo Mendoza

Arturo Mendoza

Síntesis profesional

Strategic leader with extensive experience in end-to-end operations and implementation of different complex payroll processes, looking to innovative by developing projects that increase efficiency. I like to focus in the development of the team by having open communication and delegate activities to maintain them motivated, constructive feedback and achievements recognition. Always open to learn acquiring knowledge (hard and soft) that allows me to stand out as a leader.

Información general

3
3
Languages
4
4
years of post-secondary education
6
6
years of professional experience

Experiencia laboral

Payroll Support Specialist (6 month contract)

RemoFirst
Mexico City, Mexico
2026.02 - 2026.08
  • Managed end-to-end client communications through Zendesk, addressing key payroll inquiries—including tax documents, payslips, and complex calculations—as well as invoicing and technical RF system support.
  • Beyond daily operations, evaluated off-system payroll workflows across external local partners to identify process gaps. Designed and executed a strategic alignment plan to bring third-party providers onto a unified procedure, successfully streamlining turnaround times and eliminating manual execution errors.
  • Client facing in order to provide explanation about invoicing for payroll services, clarify payslips or specific situations according to each country (maternity leaves, discounts, off-boarding process), as each country has specific liabilities.

Sr Consultant HR Operations (6 month contract)

SITA
Mexico City, Mexico
2025.09 - 2026.02
  • Responsible for supervising payroll end to end and timely processing
    for Mexico, Colombia, Chile, and Brazil payroll analysts.
    Management of US payroll within peer supervisor, end to end with ADP
    as payroll provider.
  • Work on different payroll projects e.g., to optimize processes, to
    avoid manual activities that lead to errors, review and follow up the
    providers’ management and identify better options in the region.
  • Attend queries, requests and any other inquiries from employees or
    different stakeholders (HR, finance, vendors) by our ticketing system
    (Oracle) following the KPI’s and by Teams when required.
  • Provide reporting and clarify questions from the finance/Accounting
    team related to GL, taxes and audits, preparing reconciliations and
    explaining variations vs payroll.

Manager GBS Regional Payroll Process -LATAM

Brown-Forman Distillers
Mexico City
2023.09 - 2025.05
  • Responsible for leading a team of 6 direct reports, managing the processing, accounting, reporting and analysis for timely processing of payrolls for the Mexico, Colombia, Chile, Argentina, Dominican Republic, Panama and Brazil payrolls.
  • Participate and lead different local, regional and global projects related to payroll activities, reporting, digital transformation and automatization of processes to improve efficiency, eliminate manual tasks and identify activities that are not related to payroll (separation of duties).
  • Accountable for the oversight of the processing payrolls for the LATAM region and enforcing policy and procedures within, ensuring they are aligned with those in the payrolls across the globe.
  • Develop the payroll team with my experience by coaching them on the best practices to accomplish timelines with the payroll process, reporting, analysis, communication and time management.
  • Extensive experience in charge of vendor management for payroll, benefits, advisors, audits, driving continuous improvement and manage relationship.
  • Partner with the different stakeholders of payroll process, such as HR, Finance, Tax, in production and commercial areas to align separation of duties.

Senior Payroll Specialist

Remote Inc
Mexico City
2022.02 - 2023.09
  • Act as a true subject matter expert for LATAM countries by managing existing relationships with payroll, accounting and benefits service providers.
  • Reviews and guarantees submission of payroll-related data to service providers, statutory filing requirements and payroll approvals.
  • Responsible for ensuring full data integrity and quality.
  • Experience in accounting/reconciliations/invoicing.
  • Skilled in implementing and improving processes, ability to mentor and support payroll specialists and backing up payroll manager during leaves.

Payroll Implementation Specialist

Remote Inc
Mexico City
2021.06 - 2023.02
  • Serve as a primary point of contact for customers to set up and provide a seamless transition of their payroll to our products and services.
  • Analyze customers' needs and provide appropriate recommendations.
  • Provide support and training to new clients and employees regarding payroll process and general country specific payroll needs.
  • Direct and manage transition of new clients from the start of the relationship, including obtaining all required customer and employees' information for new client payroll set-up.
  • Effectively communicate with clients in a timely and clear fashion and maintain positive working relationships, successfully contribute to high client retention rates.
  • Provide outstanding client service to engage clients for payroll, maintaining confidentiality of all client and employee information.

Sr. Payroll and Compensation Lead

Niagara Water
Mexico City
2020.10 - 2021.06
  • Responsible for timely and accurate submission of Mexico's biweekly & weekly payroll.
  • Prepares and maintains payroll related records with internal policies in accordance with MX labor laws to ensure agency rules/regulations and compliance across MX locations.
  • Partners with payroll provider to ensure that all required correspondence related to payroll processing is tracked and processed timely.
  • Leads the development, implementation, and administration of compensation programs, policies, and procedures for our corporate and 2 plants (Estado de Mexico & Monterrey).
  • Manages common compensation and benefits functions, including survey participation, job evaluation, salary structure development, incentive plan design, and associated analysis.
  • Ensures that base pay, incentive pay, and performance management programs remain competitive and conform to current compensation strategy.

Lead Payroll & Benefits

Baker Hughes
Mexico City
2019.11 - 2020.11
  • Lead implementation process of database and interfaces from SAP to Workday for the LATAM region.
  • Lead transition of payroll processes (including taxes, unions, social security, etc.) from the General Electric Oil and Gas entities to Baker Hughes.
  • Attend and lead new projects related to improvement of processes for the region.
  • Payroll Management for Latam Countries: Argentina / Brazil / Mexico / Costa Rica / Colombia / Dominican Republic / Chile.
  • Reorganize the payroll team including 8 staff plus contractors by creating SOP for country and by each process (Remote).
  • Lead the regular monthly process of payroll (from inputs to tax payment).
  • Attend escalated issues and tickets related to payments, audits, unions, etc.

International Payroll Specialist

Expedia Group
Mexico City
2015.09 - 2019.11
  • Payroll Management for Latam Countries: Argentina / Brazil / Mexico / Costa Rica / Colombia / Dominican Republic / Chile.
  • End to end process, payroll, taxes and off cycle according to each country liability and company policies.
  • Dealing with vendor in each country, related to payroll, employees inquiries, taxes and social security, union, pay slips, off cycle payments, and company policies.
  • Act as point of contact to employees for payroll and related queries in Spanish, English and Portuguese.
  • Implementation process for new countries development.
  • Support for tax advisors, auditors and employees in tax and social security related questions.
  • Analyze and recommend compliance actions for new and evolving benefit legislation.
  • Identify process improvements to enhance the effectiveness of HR policies, programs and projects.
  • Prepare and provide registers and payroll related information and solve inquiries to financial department monthly.

Payroll Supervisor

Nabors Industry
Ciudad del Carmen
2015.02 - 2015.08
  • End to end payroll process, housing allowance, absences, vacation control, bonuses, etc.
  • Special processes review/calculation review compliance (settlements, bonuses, profit sharing, pantry bonus).
  • Off-Boarding package review, which includes calculation, resignation letters and termination receipt, all this documentation duly signed in compliance, in labor authorities offices, as also interviews, both, for client & consultant in order to maintain a reference for future re hires.
  • Monthly taxes revision/calculation, Social Security (IMSS/INFONAVIT) and income tax (ISR) and local tax.
  • Monthly accruals information for financial department (labor, social security) and Labor Budget elaboration quarterly, for financial department.
  • Direct contact with personnel, to solve questions and clarify payment receipts.

Estudios

Diploma - HR Strategic Management

Instituto Tecnológico de Monterrey
Mexico City
2020.05 - 2020.10

Bachelor's - Accounting

Universidad Loyola del Pacifico
Acapulco de Juárez
2006.08 - 2010.02

Competencias

  • Payroll Management
  • Accounting
  • Data Integrity
  • Customer Service
  • Communication Skills
  • Team Working
  • Project Management
  • Accountability
  • Analytical Thinking
  • Attention to Detail
  • Leadership

LANGUAGES SPOKEN

español
Idioma principal
Portuguese
Intermedio
English
Avanzado
Spanish
Experto

Cronología

Payroll Support Specialist (6 month contract)

RemoFirst
2026.02 - 2026.08

Sr Consultant HR Operations (6 month contract)

SITA
2025.09 - 2026.02

Manager GBS Regional Payroll Process -LATAM

Brown-Forman Distillers
2023.09 - 2025.05

Senior Payroll Specialist

Remote Inc
2022.02 - 2023.09

Payroll Implementation Specialist

Remote Inc
2021.06 - 2023.02

Sr. Payroll and Compensation Lead

Niagara Water
2020.10 - 2021.06

Diploma - HR Strategic Management

Instituto Tecnológico de Monterrey
2020.05 - 2020.10

Lead Payroll & Benefits

Baker Hughes
2019.11 - 2020.11

International Payroll Specialist

Expedia Group
2015.09 - 2019.11

Payroll Supervisor

Nabors Industry
2015.02 - 2015.08

Bachelor's - Accounting

Universidad Loyola del Pacifico
2006.08 - 2010.02

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Arturo Mendoza