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Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
Accomplishments
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Arturo Olvera

Arturo Olvera

Drug Safety And Pharmacovigilance Trainer
Mexico City

Work Preference

Work Type

Full Time

Location Preference

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits

Summary

Experienced Drug Safety & Pharmacovigilance Trainer/Specialist with 9+ years in adverse event evaluation, case processing and regulatory reporting. Skilled in leading and developing PV teams, designing and delivering onboarding and learning programs (classroom, on‑the‑job, e‑learning), and overseeing PV workflows across clinical trials and post‑marketing projects. Strong background in quality control, project coordination and cross‑functional collaboration; adept at curriculum and instructional design, leveraging technology to enhance learning, and driving continuous improvement in team performance.

Overview

12
12
years of professional experience
1
1
Language

Work History

Patient Safety Training Specialist

Novo Nordisk
05.2024 - Current
  • Lead PV training strategy and serve as departmental SME on safety database systems, SOPs, NNI‑GS agreements, FDA safety reporting guidance, Health Canada/ICH regulations and GCP to ensure global regulatory compliance.
  • Design and execute comprehensive onboarding and incumbent training programs (local and global), including mentorship plans, competency assessments and issuance of training records.
  • Develop and maintain functional proficiency in the areas of staff case processing (e.g Triage, event coding, case processing, product use and disease state knowledge)
  • Direct development and delivery of training materials—classroom, on‑the‑job and interactive e‑learning/LMS modules for remote employees—covering SOPs, FDA reportability, case processing and PV database use; ensure alignment with business priorities and risk‑mitigation strategies.
  • Lead updates to training curricula and materials to reflect industry best practices and evolving organizational needs.
  • Implement quality checkpoints and assessment frameworks to measure competency, training effectiveness and readiness for independent case handling.
  • Collaborate with cross‑functional stakeholders to align pharmacovigilance training and support global safety operations.
  • Participate in recruitment and interviews; advise on role requirements, candidate selection and onboarding planning to build high‑performing PV teams.
  • Maintain training documentation, SOPs and records for audit readiness and regulatory inspections.
  • Organized and managed a mentorship program to facilitate knowledge transfer between experienced staff and new hires, improving team capability and retention.

Associate Safety Training Manager

IQVIA Biotech
10.2021 - 07.2023
  • Designed, planned and executed the global Safety Management Department training and onboarding strategy for new hires and position transfers.
  • Developed, implemented, and updated departmental training programs based on manager and compliance requirements.
  • Delivered Argus Medical Review training and provided ongoing Argus support to sponsors.
  • Supported Safety Systems by creating Argus accounts, assigning role-based permissions, and performing basic system configurations.
  • Participated in safety staff recruitment, including interview panels and candidate evaluation.
  • Developed and maintained trackers for case assignment and team/study-level workload distribution.
  • Assigned cases by study or team and monitored workflows to ensure timely case processing.
  • Managed data collection and analysis to support performance monitoring and process improvements.
  • Planned, coordinated and facilitated departmental meetings and Q&A sessions.
  • Organized team engagement activities and performed additional duties as requested by Safety Leadership.

Sr. Safety Specialist

Syneos Health
03.2016 - 10.2021
  • Evaluated, triaged and processed adverse events (serious and non‑serious) from multiple sources — clinical trials, spontaneous reports, post‑marketing studies, regulatory agencies, social media and market research — in accordance with SOPs, project specifications and regulatory requirements.
  • Conducted staff training and provided ongoing operational support to ensure consistent, compliant case handling.
  • Developed and maintained training and reference materials to support onboarding and continuous learning.
  • Managed quality control activities and workflow optimization; served as product lead for assigned studies/processes.
  • Collaborated with diverse sponsors across various therapeutic areas.

Community Pharmacy Coordinator

ABC Hospital, Santa Fe
03.2015 - 03.2016
  • Managed community pharmacy operations, including medication classification, monitoring, dispensing, and patient education.
  • Collaborated with doctors to prepare pharmacological profiles and ensure optimal patient care.

Commercial Support Advisor Chemist

Quest Diagnostics
07.2015 - 10.2015
  • Advised laboratories and hospitals on clinical test specifications, pricing, and result interpretation for national and international accounts.
  • Oversaw the national collection of clinical samples and collaborated with the United States to monitor results and address issues.

Sanitary Responsible Collaborator

Bioresearch de México S.A de C.V
09.2013 - 01.2014
  • Performed professional practices in pharmaceutical training and quality control, including staff training and inspection of the pharmaceutical plant to ensure operational compliance.
  • Reviewed and developed SOPs and machinery operation manuals, ensuring adherence to best practices and regulatory requirements (NOM‑059).

Education

Bachelor's Degree - Pharmaceutical Chemist–Biotechnologist

Universidad Del Valle De México
State Of Mexico
05.2001 -

Skills

Team leadership, mentoring and performance management

Cross‑cultural training and global stakeholder collaboration

Business administration and workforce planning

Training program design and development (online and in‑person)

E‑learning platforms and LMS administration

Knowledge of AI tools to design, personalize and accelerate training content development

Analytical, critical thinking and problem‑solving skills

Organized, proactive and adaptable under pressure

Office software and virtual collaboration tools

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Patient Safety Training Specialist

Novo Nordisk
05.2024 - Current

Associate Safety Training Manager

IQVIA Biotech
10.2021 - 07.2023

Sr. Safety Specialist

Syneos Health
03.2016 - 10.2021

Commercial Support Advisor Chemist

Quest Diagnostics
07.2015 - 10.2015

Community Pharmacy Coordinator

ABC Hospital, Santa Fe
03.2015 - 03.2016

Sanitary Responsible Collaborator

Bioresearch de México S.A de C.V
09.2013 - 01.2014

Bachelor's Degree - Pharmaceutical Chemist–Biotechnologist

Universidad Del Valle De México
05.2001 -

Accomplishments

First Author of the scientific article titled
¨Influence of Eu3+ Doping Content on Antioxidant Properties of Lu2O3 Sol-Gel Derived Nanoparticles¨, published in 'Materials Science and Engineering: C,' Volume 69, Pages 850-855, December
2016

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Arturo OlveraDrug Safety And Pharmacovigilance Trainer