Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arturo Palafox-Torres

Calexico, California

Summary

Highly energetic and experienced in communicating directly with customers in marketing and public relations role. Represented brand image showcasing value to increase sales. Excellent communication and relationship-building skills. Motivated and committed to positively develop new business with the demonstrations. Established rapport with wide variety of people with relatable and persuasive communication. Sales oriented individual communicates effectively and enthusiastically with public through positive intrapersonal skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

General Selling

Macy's
10.2023 - Current
  • Boosted sales performance by implementing innovative selling techniques and providing excellent customer service.
  • Developed strong client relationships to encourage repeat business and foster brand loyalty.
  • Exceeded sales goals consistently with effective product demonstrations and persuasive communication skills.
  • Collaborated with team members to achieve overall store targets, contributing to a positive work environment.
  • Enhanced customer satisfaction by addressing concerns promptly and offering tailored solutions for individual needs.
  • Conducted inventory management tasks efficiently, ensuring optimal levels of stock availability at all times.
  • Demonstrated adaptability by quickly embracing new technology tools introduced by the company which enhanced efficiency levels across various tasks such as payment processing, inventory updates, and customer relationship management.
  • Handled escalated customer complaints diplomatically, resolving issues amicably while reinforcing the company''s commitment to exceptional service standards.

Restaurant Waiter

Dulce Olivo
05.2023 - 08.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.

Education

Associate of Science - Mechanical Engineering

Imperial Valley College
Imperial Valley
06.2025

High School Diploma -

Central Union High School
El Centro
06.2023

Skills

  • Networking Abilities
  • Competitor Analysis
  • Data Analysis
  • Customer Service
  • Problem Solving
  • Multitasking Abilities
  • Adaptability
  • Product Knowledge
  • Decision Making
  • Payment Processing
  • Customer Assistance
  • Retail Merchandising
  • Cash Handling
  • Basic Mathematics
  • Cash Register Operation
  • Cash Drawer Management

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

General Selling

Macy's
10.2023 - Current

Restaurant Waiter

Dulce Olivo
05.2023 - 08.2023

Associate of Science - Mechanical Engineering

Imperial Valley College

High School Diploma -

Central Union High School
Arturo Palafox-Torres