Hubspot CRM
Arturo Perez
Experienced Sales & Success Representative
Cuauhtemoc
Summary
Experienced and self-motivated Sales Representative with managing skills, and over 6 years of industry experience. Successfully oversees sales figures and drives new account developments. Demonstrates ability to work collaboratively with sales teams to achieve goals, increase revenue gains, and advance the sales cycle of the company. Proven track record in increasing sales and developing effective strategies to retain customers. Additionally, brings 4 years of experience in client onboarding and client success, ensuring exceptional customer satisfaction throughout the entire client journey.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Sales Manager / Hubspot Expert
Lifetime Land USA
01.2025 - 03.2025
- Increased sales revenue on a 94% by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Helped develop best Hubspot CRM configuration, and prepared a training for future Sales Reps.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Sales Account Manager
Voyagu
02.2024 - 01.2025
- Flight expert assisting clients to find the best flight option, according to their needs
- Collaborated to increase sales at our office in a 110%
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated prices, terms of sale and service agreements.
North America & Asia-Pacific Sales Associate
Alliance Virtual Offices
04.2017 - 10.2023
- Strongly participated to increase the company yearly revenue on a 330% in 2022
- Successfully helped the company to create longer and healthier client-company relationships with each individual client, by collaborating with the success team to do or schedule an onboarding call.
- Helped to train new sales, success and client support professionals, and provided coaching as needed to maintain company sales success.
- Taking Sales Line Phone Calls and Chat conversations, to answer client inquiries
- Increased upsell by building the Onboarding Call strategy, to continue a conversation with the client and explore the added value of our extra services.
- Distribution of Unassigned Contacts, between Sales Team reps
- Admin work setup clients who complete documentation requests by checking documents, PS1583 form and making the arrangements with local staff at the Business Center.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Jr. Commercial Advisor
VDV Networks
09.2015 - 12.2016
- Developed and started project to pre-sell new network environment protection products
- Daily Tasks
- Potential Clients Search/Prospection
- Prequote and Proposal Elaboration
- Negotiation based on Clients Network Diagram
Customer Ops Coordinator
Lenovo
11.2012 - 09.2015
- Contributed with my team, to build improvements to link our processes with other departments in a more ef—cient and productive way
- Completed a Six Sigma )Yellow BeltQ certi—cation to have the foundations and develop the project
- Daily Tasks
- Management of Sales Order Cancellation Requests
- Analysis and Management of Premium Shipping Requests
- Delivery Planning with Global Logistics
Education
Bachelor of Science - Communication
Universidad Nacional Autonoma De Mexico
Mexico City, Mexico 05.2004 - 08.2008
Graduated from Highschool - undefined
Instituto Universitario Ateneo de Monterrey
05.2000 - 04.2003
Bachelor of Science - Marketing
Universidad Virtual Del Estado De Guanajuato
Leon, Guanajuato 05.2001 -
Skills
Analytical Problem Solving
Artistic Design Thinking
Client Relationship Management
Strong Verbal Communication
Market Analysis & Sales Forecasting
Effective Negotiation Techniques
Sales strategy development
CRM software proficiency
Inter-department collaboration
Performance tracking
Sales planning
Sales Experience in SAAS, Real Estate, Logistics Services, Business Class Flight Tickets
Personal Information
- Date of Birth: 08/14/81
- Nationality: Mexican
Software
Zoho CRM
Power BI
Radar CRM
Google Workspace
Timeline
Sales Manager / Hubspot Expert
Lifetime Land USA
01.2025 - 03.2025
Sales Account Manager
Voyagu
02.2024 - 01.2025
North America & Asia-Pacific Sales Associate
Alliance Virtual Offices
04.2017 - 10.2023
Jr. Commercial Advisor
VDV Networks
09.2015 - 12.2016
Customer Ops Coordinator
Lenovo
11.2012 - 09.2015
Bachelor of Science - Communication
Universidad Nacional Autonoma De Mexico
05.2004 - 08.2008
Bachelor of Science - Marketing
Universidad Virtual Del Estado De Guanajuato
05.2001 -
Graduated from Highschool - undefined
Instituto Universitario Ateneo de Monterrey
05.2000 - 04.2003