Summary
Overview
Work History
Education
Skills
Software
Timeline
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Arturo Ramos Elorduy Cagigas

Director Of Operations
Mexico City

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement. Experienced in Financial Operations and Credit areas, collaborating with several stakeholders within organization.


Overview

10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Director of Operations

Banco del Bienestar
12.2022 - Current
  • Successfully monitored ATM network of Banco del Bienestar, approximately 3000 ATMs distributed throughout the country.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Oversaw General Cashier's operation of Banco del Bienestar, in order to maintain day to day operation in all 3000+ branches.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Ensured Back Office operations in Money Desk, Treasury and other Banco del Bienestar stakeholders.

Director of Credit Monitoring and Collections

Banco del Bienestar
12.2018 - 12.2022
  • Monthly Financial Monitoring to Bank's borrowers, establishing alerts and reports to the corresponding collegiate bodies.
  • Directed Collections processes at Banco del Bienestar, such as collections forecast, goals and actions to past due credits.
  • Acted as team leader in group projects, delegating tasks and providing feedback.

Client Support Services Senior

Guy Carpenter
09.2016 - 11.2018
  • Coordinate CSS Premiums Office, Chile Region.
  • Performed Premiums collection in Chile Region.
  • Ensure the correct booking of Revenue from Reinsurance Operations.
  • Advised Premium Collection Managers from other Latin American
    offices.

Reinsurance Accounting Analyst

Odyssey Reinsurance Company
04.2014 - 08.2016
  • Managed Reinsurance operations of Colombia, Venezuela, Argentina and Brazil regions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided professional services and support in a dynamic work environment.

Education

Diploma - Corporate And Business Risk Management

ITAM
Ciudad De México, CDMX
06.2021 - 12.2021

Master of Science - Finance

University of Barcelona
Barcelona, Spain
10.2006 - 08.2007

Bachelor of Science - Accounting And Finance

Universidad Morelos De Cuernavaca
Cuernavaca, Morelos, México
07.2002 - 06.2005

Skills

Strategic and Analytical Thinking

Leadership

Communication Skills

Negotiations Expert

Software

Excel, Word, PowerPoint skills

Timeline

Director of Operations

Banco del Bienestar
12.2022 - Current

Diploma - Corporate And Business Risk Management

ITAM
06.2021 - 12.2021

Director of Credit Monitoring and Collections

Banco del Bienestar
12.2018 - 12.2022

Client Support Services Senior

Guy Carpenter
09.2016 - 11.2018

Reinsurance Accounting Analyst

Odyssey Reinsurance Company
04.2014 - 08.2016

Master of Science - Finance

University of Barcelona
10.2006 - 08.2007

Bachelor of Science - Accounting And Finance

Universidad Morelos De Cuernavaca
07.2002 - 06.2005

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Arturo Ramos Elorduy CagigasDirector Of Operations